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Operations Coordinator Help Desk

Location:
Lakewood, CA, 90712
Posted:
March 05, 2023

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Resume:

GINA BENBENEK Lakewood, California *****

562-***-****

advpns@r.postjobfree.com

Dedicated accounting professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. MS Office Expertise

Account Audit & Reconciliation

Accounts Payable and Receivable

Correspondence Writing

Monetary Transactions

Organizational Management

OPERATIONS COORDINATOR • Ferguson Enterprises

Long Beach, CA • January 2015 to February 2023

Completed focused review of customer invoicing, debits and credits each day. Worked with outside vendors on defectives, requesting and following up on RGA to avoid unnecessary losses.

Directed daily inventory analysis and reconciliation for WMS store with 6M inventory. Implemented APC reconciliations researching variances, with follow up to stores and vendors assuring all possible discounts realized.

Protected profitability with training to personnel on best practices for accepting returns.

Coached on help desk support calls for SoCal stores, providing associates with training on SOP's and Trilogie menus.

DISTRICT CONTROLLER • Ferguson Enterprises

Pomona, CA • May 2013 to January 2015

Developed and monitored annual budgets for four sales districts, with 18 locations. Prepare detailed financial statements for management review. Compiled four districts and 50 locations into master upload using Excel V-lookup formula to build and edit.

Debrief with DMs each month to identify trends and future events, making statement notes for upper management review

Fixed Asset recons, research and GL adjustments needed. Analyze financial trends to identify opportunities for cost savings. Assisted in fixed asset amortization schedules and new facility cost analysis. Creation and analysis of customer rebates, assuring ongoing benefit to our bottom line. Monthly IT asset lease review for 150 associates, tracking new and expiring assets, representing thousands in savings.

ACCOUNTING MANAGER • Ferguson Enterprises

Carson, CA • January 2010 to May 2013

Prepared detailed P & L statements for 7 locations for management review, responsible for all accrual schedules and entry.

G/L analysis of key accounts preparing schedules and reviewing discrepancies. Mentored 2 AP staff members and oversaw their performance in high volume department.

Reconciled 3 bank accounts, ensuring accuracy and that theft/fraud were properly investigated.

Review AP discounts on weekly basis assuring all possible amounts are taken. HR and Facilities management for 7 locations.

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

HR MANAGER • The Plumbers Warehouse

Carson, CA • May 2001 to January 2010

Generalist handling all PR and HR functions for 7 locations with 200 associates. Coordinated review process, coaching managers on best practices for success and correction.

Certification in Predictive Index, analyzing applicant surveys for "fit" in position. Co-presented development courses to front facing associates. Advised on legal policy matters, such as EEO, FMLA and WC, tracking same for compliance.

Handled terminations as needed, with exit paperwork, EDD and COBRA timelines met. Conducted and reviewed all accident investigations, providing safety re-training. Followup to carrier on cases of fraud and WCIRB audits to protect our future rates. Responsible for OSHA adherence, performing periodic audits at all locations. Facility repair and upgrades working with vendors on quotes and project requirements. Culinary Arts • Cypress College

Cypress, CA

Achieve Global Trainer

Predictive Index Certification

EDUCATION

CERTIFICATIONS



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