Customer Service Clerk
Resume:
SANDRA J. HARRIS
510-***-**** * Email: *************@*****.***
SUMMARY
Hardworking Senior Clerk ready to utilize 15 years of experience and administrative skills. Focused on providing accurate, efficient and high-quality work in the Administrative Department. Detail-oriented, team-player with a proven record for providing quality results within strict timelines.
SKILLS
MS WORD, general office equipment and operation skills
Record keeping knowledge
Proficient Sagitta Software
Customer Service
Billing and invoicing
Processing mail
EXPERIENCE
02/2022-Present Receptionist
Kindred Health Care Center- San Leandro, CA
Customer Service: Resolve conflicts, answer phones and greet the public
Register and navigate front-area patient and medical staff movement
Check employees badges
04/1986 to 06/2020 Senior Clerk
Dealey, Renton & Associates-Oakland, CA
Restocked office supplies and placed orders for new items
Supported office clerical functions using word processing and other software, email and office machines
Oversaw office inventory by restocking supplies and submitting purchase orders
Filed documents according to alphanumeric system to promote ease of use and optimal team productivity
Prepared packages for shipment by generating packing slips and setting up courier deliveries
Answered multi-line telephone systems and routed calls to appropriate person
Sorted and distributed business correspondence to correct department or staff member
Trained office professional on administrative procedures to keep file handling consistent and accurate
EDUCATION AND TRAINING
06/2018 Certificate in Residential Care For The Elderly: Administrator Certificate
Careful Minds-Oakland, CA
05/2000 College of Alameda-Alameda CA
Certificate In Human Development
05/2003 College of Alameda- Alameda, CA
AA Degree Human Development
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