Customer Service Retail Store

Qualities

Excellent Customer service

Expert in Retail Sales (outside and inside sales)

Training

Ordering

Scheduling

Supplies

Problem solving

Organization and Co-ordination

Housekeeping

Education and Certification Qualification

High School in all basic requirements

Billing & Coding

PROFESSIONAL WORK EXPERIENCE

Day Porter Housekeeping for professional Building From May 2002- Nov, 28 Temp job ended. City Of Houston, Harris county .

Job Description

Dusted all counters tops, Gathered trash, clean bathrooms, Sanitized and sweep and mopped, cleaned furniture as needed, changed lights and cleaned windows, cleared leaves off the sidewalks, picked up trash from outside and disposed all trash to dumpster. I really Liked it I got to work along and very peaceful and did a good job really enjoyed everyone I worked for very nice people .

Laquita in Port Lavaca Texas back in 1986- 2000

Duties was assign a section of rooms to clean, changed bedding sheets, dusted all furniture, clean bathroom's Tubs mirrows made sure to put chemicals in the toilets to clean them and sanitized the whole room vacuumed sweaped and mopped

La Quinta In Victoria Texas 2001- 2004

got transferred from Port Lavaca Texas

Duties are the same as listed above, I really enjoyed working as a team and got to know more together but then I had to leave moved to Houston Texas .

Trans Star – September 2020 – April 2022

Temp Checker

Job Description

Took employees temperature and made sure they had no fever for compliance purpose

Excellent interaction in employees

Catherine - July 2005 – December 2018

Manager

Job Description

Worked in retail for over 25 years. Started working Catherine’s in July 2005 worked for 16 years. Thereafter, was an assistant manager then was promoted to an Acting Manager for several stores for Catherine. Functioned in the capacity of a manager in 2010, my experience with Catherine’s was very challenging. Demonstrated my ability to succeed, exceeded goals and individual goals. Learned many skills as a retail store Manage. From Recruiting, hiring, ordering supplies for the store, meeting goals, opening and closing procedures. Training staff being aware of payroll hours, scheduling the right person for heavy days. Learned Floor sets, marketing, ensuring consistent control of merchandise in and out of fitting rooms. Made sure deposits are made as directed. Made sure product coming in our stores is accounted for and signed in and out form UPS as procedures. Did online orders for customers, resolved complaints. From customers.

I delivered excellent customer service. I am very loyal and hardworking and always willing to explore new challenges

August 1996 – July 2005

Sales Manager - Formal Gallery

Job Description

Worked in the warehouse putting out orders for customers for wedding dresses and sequin dresses. Also, worked in the office taking orders for large company’s ordering sequin dresses all over the world. Also worked in the sales floor fitting assisting customers grooms and brides.

Open and closed the door. Trained employees in merchandising. I was assigned to visit our other locations in how the stores are doing. Learned a lot from formal gallery in the wedding and formal Industry.

REFERENCES: Based upon Request!

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