Amber Lee Traxler
**************@*****.***
Objective:
A hard-working and motivated individual who is seeking a full-time position with your company. I am a team player that works well with others. Highly organized with exemplary attention to detail and strives for perfection.
Education:
Logistical Operations Management Lee College 2022
Logistics and Supply Chain Management Lee College 2022
Managing Freight Loss and Damage Claims Lee College 2022
Certified Medical Assistant Texas Careers 2005
Skills:
• Communication • Customer Service (18 yrs.)
• Microsoft Office Suite (15yrs.) • Proficient in Cash Management
• Time Management • Organizational
Experience:
Maid Service • 2018-2020
Self Employed • Beaumont, Texas
Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing
Keep up with inventory of all cleaning supplies
Deal with all complaints/requests with professionalism and patience
Ensure all rooms are cared for and inspected meeting customer standards
New Life Construction • 2011-2018
Receptionist/Office Assistant • Center, Texas
Answer incoming calls, respond to voicemail and emails, and distribute incoming mail
Schedule appointments and maintain a calendar for 2 crews
Maintain both physical and digital filing systems
Maintain office organization by cleaning and organizing office daily, checking office supply inventory weekly, and reordering supplies as needed
Wee-Learn • 2008-2011
Teacher (T-3) • Center, Texas
Supervised children daily
Prepared weekly lesson plans
Managed the classroom keeping everything up to code
Assisted fellow teachers during field trips
Dollar General • 2007-2008
Third Key • Lumberton, Texas
Responsibly opened and closed store
Trained new employees by providing knowledge of specific store tasks and policies
Maintained cleanliness and presentation of stockroom and production floor
Assisted customers with store and product complaints
Operated a POS system to itemize and complete an average of customer purchases
Pizza Hut • 2005-2007
Shift leader • Lumberton, Texas
Investigated and resolved customer inquiries and complaints in an empathetic manner
Trained staff on operating procedures and company services
Updated customer orders from start to finish in an accurate and timely manner
Maintained up to date knowledge of product and service changes
Operated the cash register and handled return or exchange requests
Met all customer call guidelines including service levels, handle time, and productivity
Achievements:
Alpha Beta Gamma Business Honor Society
Basic Plus CPR, AED and First Aid
Certificate of Excellence for outstanding performance in the Logistics Program
Certificate of Excellence for the highest GPA in the Logistics Program