Customer Service/cashier

Layna Dambrose

Napa, CA s 707-***-**** s ************@*****.***

Objective

Desire to work in a challenging environment that will allow me to contribute to the continued growth and success of the organization in a Customer Service or Warehouse environment.

Highlights of Qualifications

Handle multiple responsibilities in a fast paced environment

Anticipate customers’ needs while providing excellent customer service

Ability to interact with confidence and professionalism with individuals at all levels

Skills

§ Customer Service § Cash Register/Handling § Inventory/Stocking

§ Merchandise § Complaint Resolution §Conflict Resolution

Work Experience

Customer Service Sales Associate

Greet customers and determine what each customer wants or needs

Open and close cash register, balance cash drawers, and make deposits

Recommend, select, and help locate or obtain merchandise for customers

Ticket, arrange and display merchandise to promote and increase sales

Assist customers with returns, purchases and questions about store products

Warehouse and Inventory Specialist

Operate Fork Lift to move full pallets from receiving to its assigned bay/shelf

Receive and store items, prepare order for shipment and ensure orders are filled accurately

Clear production are by securing and moving finished and empty pallets

Maintain clean work area to help ensure that product remains clean and safe

Employment History

Customer Service Associate Ross 11/2021-Current

Warehouse Worker Bolt Staffing 06/2012-08/2019

Production/Inventory Express & Nelson Staffing 01/2015-11/2019

Education

General Education Peoples High School Vallejo, CA

Forklift Certification Expires 08/2024

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