Reservation Agent Data Entry
Resume:
Anne-Marie Martinez
Vacation Rental Manager
Palm Coast FL
********@***.***
OBJECTIVE
Looking for an opportunity to advance my career. I enjoy all aspects of customer service and love the hospitality industry and hope to find a new company that I can grow with while helping the company grow.
EDUCATION —
EXPERIENCE
Gloucester Co. College, New Jersey
2000 - 2002
Associates Degree in Accounting w/a Computer Option
2014 - Present
Vacation Rental Manger • Ocean Gallery Properties, Inc.
Responsible for a staff of 6 – 15 people in 4 different departments (reservations, housekeeping, maintenance & seasonal employees). It is my job to ensure that our owners and guests are happy with their accommodations while on property. Also, my responsibility to deal with any guest or owner issues.
2012 - 2014
Reservation Agent • Ocean Gallery Properties, Inc.
Worked at the front desk, handled reservation phone calls as well as checking people in. Also worked closely with housekeeping & maintenance to deal with any issues that arose during guest stay.
2009 - 2012
Cashier • Wawa Food Markets
Started as the overnight cashier, responsible for cleaning & stocking the store to prepare for the following day while helping customers. Moved to the morning shift, this focused more on helping customers but still responsible for keeping the store clean & stocked.
KEY SKILLS —
CERTIFICATION
Excellent Customer Service
Organized
Proficient in Microsoft Office
Conflict Resolution
Vacation Rental Manager Certification – Completed the course in 2019 to be a certified vacation rental manager.
Real Estate sales associate – June 2022
REFERENCES
[Available upon request.]
Contact this candidate