Anne-Marie Martinez

Vacation Rental Manager

Palm Coast FL

856-***-****

advpg8@r.postjobfree.com

OBJECTIVE

Looking for an opportunity to advance my career. I enjoy all aspects of customer service and love the hospitality industry and hope to find a new company that I can grow with while helping the company grow.

EDUCATION —

EXPERIENCE

Gloucester Co. College, New Jersey

2000 - 2002

Associates Degree in Accounting w/a Computer Option

2014 - Present

Vacation Rental Manger • Ocean Gallery Properties, Inc.

Responsible for a staff of 6 – 15 people in 4 different departments (reservations, housekeeping, maintenance & seasonal employees). It is my job to ensure that our owners and guests are happy with their accommodations while on property. Also, my responsibility to deal with any guest or owner issues.

2012 - 2014

Reservation Agent • Ocean Gallery Properties, Inc.

Worked at the front desk, handled reservation phone calls as well as checking people in. Also worked closely with housekeeping & maintenance to deal with any issues that arose during guest stay.

2009 - 2012

Cashier • Wawa Food Markets

Started as the overnight cashier, responsible for cleaning & stocking the store to prepare for the following day while helping customers. Moved to the morning shift, this focused more on helping customers but still responsible for keeping the store clean & stocked.

KEY SKILLS —

CERTIFICATION

Excellent Customer Service

Organized

Proficient in Microsoft Office

Conflict Resolution

Vacation Rental Manager Certification – Completed the course in 2019 to be a certified vacation rental manager.

Real Estate sales associate – June 2022

REFERENCES

[Available upon request.]

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