Administrative Assistant Service Representative
Resume:
Kori Stricker
Dedicated and Hard Working Simi Valley, CA 93065
Fast learner looking for a position that will utilize my effective communication and organizational skills, strong work ethics and positive approach.
Willing to relocate to: Oregon - -
Authorized to work in the US for any employer
Work Experience
Administrative Assistant/Sales
Express Employment Professionals - Simi Valley, CA November 2022 to Present
I am currently working for a temporary agency. While it is reliable, I am looking for a permanent position. I am currently working for an HVAC company in the office. I handle quotes, orders and vendor communications.
Office Assistant
Helium Leak Testing, Inc. - Simi Valley, CA August 2022 to Present
•Answer phones
•Process quotes and job orders using Quickbooks
•Training on products and testing
•Assisted with shipping and receiving
Inside Sales Representative
Owl Badges - Simi Valley, CA May 2022 to July 2022
•Answered phones
•Processed orders and quotes
•Training on badges and how they're made
•Cold calls to obtain leads
(Short temporary assignment)
Sales Representative
Eurow & O'Reilly Corporation - Simi Valley, CA October 2016 to October 2021
•45+ Phone incoming and outgoing calls daily
•Process correspondence and documents
•Attend yearly ISSA Trade Shows
•Order entry
•Create spreadsheets
•Cover Receptionist desk when needed
•Process expense reports
•HR backup / assisted with interviews
Administrative Assistant
Photo-Scan of Los Angeles - Simi Valley, CA September 2015 to November 2015
•Answered phones
•Reorganized office files
•Input business cards into computer contacts
(Short temporary assignment)
Administrative Assistant Securitas - Simi Valley, CA February 2014 to March 2015
•Answered phones
•Assisted managers with correspondence to customer
Administrative & HR Assistant
Amgen Thousand Oaks, CA May 2004 to October 2013
•Support to 7 directors in Engineering
•Scheduled travel arrangements
•Schedule meetings, video conferences and teleconferences
•Process expense reports
•Create quarterly department newsletter using Power Point
•Managed Adverse Events for osteoporosis
•HR Coordinator - Scheduled candidate interviews, process new hire and benefits paperwork and assist with onboarding process for new hires.
Customer Service Representative
WellPoint Healthcare
Camarillo, CA
2000-2002
I worked as a customer service representative for WellPoint Healthcare for about 2 years. I worked with customers helping them add or modify their policies. Made changes and terminations to policies. Worked with payroll to ensure the deductions were up to date and correct.
I also assisted with Sales. Talking to customers about new opportunities during open enrollment.
Countrywide Home Loans
Loan Counselor
Simi Valley, CA
1996-2000
I began working in the Collections department in a call center. II then moved on to foreclosure and loan counseling.
I worked in the real-estate management department for the rest if my employment.
Education
GED in General Studies
Simi Valley Adult School - Simi Valley, CA
Skills
•Microsoft Office (10+ years)
•Microsoft SharePoint
•Inside Sales
•Catering
•Event planning
•CRM Software (10+ years)
•Cold Calling
•Interviewing (9 years)
•Outside Sales
•Administrative Experience
•SAP
•Salesforce
•Program Management
•Reliability
•Customer service
•Sales
•Microsoft Powerpoint (10+ years)
•Office experience
•QuickBooks
•Computer skills (10+ years)
•Human resources
•Project management
•Email marketing
•Data entry
•Typing
•Retail sales
•Payroll
•B2B Sales
•Sales Management
•Communication skills
•Office Admin
•Microsoft Excel
•Account Management
•Events Management
Assessments
Sales skills — Proficient
April 2022
Influencing and negotiating with customers Full results: Proficient
Recruiting — Completed
June 2022
Managing the candidate sourcing and selection process Full results: Completed
Attention to detail — Proficient
February 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer service fit — Highly Proficient
February 2022
Measures the traits that are important for success for customer service roles Full results: Highly Proficient
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
August 2022
Identifying and resolving common customer issues Full results: Proficient
Work motivation — Proficient
March 2022
Level of motivation and discipline applied toward work Full results: Proficient
Management & leadership skills: Impact & influence — Proficient
March 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Spreadsheets with Microsoft Excel — Familiar
February 2023
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
QUALIFICATIONS
Strong Microsoft office skills: Word, Excel, Powerpoint and Outlook, as well as various other computer programs (i.e. Quickbooks, Peachtree, SharePoint, etc.)
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