Administrative Assistant Customer Service

RUBEN D. SANJUAN

** ******* ****** ********, ** *7522 Cell: 862-***-**** sanjuan.rubén@gmail.com

PROFILE

Retail Industry and Food Service professional with over ten (10) years of experience in management, sales, and providing quality customer service; proven ability to lead and train staff to deliver efficient performances as well and services to customers.. I speak more than 2 language S panish and English, Italian.

AREAS OF EXPERTISE

Customer Service Event Planning/ Fluent in English/Spanish / Scheduling Planning Multi- tasked/Self Starter Retail Retail/Cashier, Employee Training Inventory Quality Control / Written Verbal Communication And Community leader. Willing to relocate. Authorized to work in the U.S.A. for any employer.

Professional Experience

J AND C Lucky Liquor 03/2022 – 02/2023

In charge to open the store running the cash register and lottery machine and received all shipping, scanning all items that came in. place it to the shelves and refrigerators and cooler. Input all the invoices information into the system as were received.

Zealous International Warehouse 02/2021 – 04/2021

Assistance Supervisor Shipping

801 Bloomfield Ave

Clifton NJ

In charge to received all shipping and scanning each items, they came in.

Such as styles, vendor, and dept. as to how many places per items and check all that are in a good condition.

Input all the invoices information for the orders that were received to the company data to maintained inventory from inventory. Levels anticipate needed supplies, placing and expediting orders for supplies, verification merchandise.

ABM Industries Service 03/2019 – 01/2021

Shift Leader (Amazon)

Palisade Ave, Fort Lee, NJ

In charge of all employee time cards per shift and processing all documents of the day.

Make sure the facility is neat and clean. Providing information to the manager of any work that is in the process as well supplies.

Ulma Construction Co., Hawthorne, NJ 03/2017-02/2019

Administrative Assistant

Provided information to customers via telephone or electronically; faxed, filed, and maintained document

Maintained inventory by checking stock to determine inventory level;

anticipating needed supplies; placing and expediting orders for supplies;

Verifying receipt of supplied.

Responsible for front desk reception duties including but limited to processing payments and transferring money.

SARKU JAPAN RESTAURANT, Paramus, NJ 06/ 2009 to 02/2016

Head Cashier /Supervisor Waiter

● Supervised and coordinated schedules and activities of dining-room employees; engaged in providing courteous

and rapid service to diners; greeted guests and escorted them to tables; scheduled dining reservations.

● Responsible for ensuring that each crew member handles working material and equipment carefully and gives instructions

Whenever necessary; responsible for the cleanliness of working areas and providing customer service.

CAMPAIGN COORDINATOR, State of New Jersey 04/2000 to Present

Candidate Assistant

Processed material requests for Campaign Executive Team.

Responsible for photo ops, coordinating appearances; arranging schedules, and tracking campaign timeline.

Assembled campaign materials as requested; supplied key staff with daily schedules; other duties as assigned.

VILLA FRATELLI PIZZA & ITALIAN, Hackensack, NJ 03/1999 to 07/2009

Headwaiter

Responsible for taking meal orders, delivering food and managing diners ;communicated effectively to

Customers in order to accurately explain menu items; managed numerous tables and orders efficiently.

Authorized merchandise credits and refunds; solved customer complaints in a timely manner.

EDUCATION

A.A. Degree, Passaic County Community College, Paterson, NJ

Port Richey and Hernando County College, FL

List of References: Dr. George Molteni 973-***-**** Councilman Alex Mendez 973-***-****

Moise Fernandez 973-***-****

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