Paralegal Assistant Customer Service

Rosalyn M. Harris

*** ******* ***. *** *******, La, 701**-***-*** 0334 ********************@*****.*** CRIMINAL JUSTICE MAY 2003 UNIVERSITY OF MEMPHIS

· Major: Criminal Justice

Skills & Abilities

MANAGEMENT

● Expertise in the basic fundamental functions of: planning, organizing, and coordinating.

● Excellent organization skills.

● Capable of handling multiple tasks.

● Ability to prioritize independently.

● Ability to manage time properly and independently.

● Project management abilities.

● Accuracy and punctuality.

COMMUNICATION

● Excellent written and verbal communication skills.

● Con ident, articulate, and professional speaking abilities and experience.

● Empathetic speaker and listener.

● Capable of speaking in public to groups, or via electronic media.

● Excellent presentation and negotiation skills.

● Fluent in Microsoft Of ice including Excel and PowerPoint. LEADERSHIP

● Provided the opportunity to create and lead the Women’s Ministry of Mount Moriah East Baptist Church and Ordained Minister.

● Capable of oversight and delegation.

● Trustworthy

● Motivating

● Creative

EXPERIENCE

GRIS GRIS RESTAURANT SEPTEMBER 2021- PRESENT

● Assistant to the Sue Chef.

● Responsible for ensuring that all the major meats for the restaurant are prepared for the week.

● Prepare the stock, which is the main ingredient for the signature Gumbo.

● Responsible for ordering kitchen supplies to prepare ingredients for sauces.

● Ensuring the kitchen is prepped, back-up for the line cooks .

● Assist other co-workers in maintaining the ability to function in the kitchen.

● Prepare back-up food to support the line cooks.

● Washing and chopping vegetables, cutting of some meats

● Undertaking basic cooking duties, such as reducing sauces and parboiling foods.

● Prepare simple dishes, such as salads and entrees

● Prepared food according to ingredients according to receipts. SHELBY COUNTY GOVERNMENT NOVEMBER 1996-2001

● Assisted the general public with questions and concerns about court records and procedures.

● Determined processing required and took action in accordance with the rules and regulations.

● Performed a wide variety of of ice functions, including customer service with Judges that have bonds and other arrangements for defendants.

● Assisted the bondsman or bonding company in regards to defendants.

● Assisted family members that wanted information on arranged defendants.

● Completed payable, accounts receivable, and entering arrest tickets La’Ashley Braiding Salon 2001-2011

● I was the owner / Manager

● I opened and /close salon during business hours

● I scheduled clients, I handled all con licts with clients

● I did all of my promoting for business

● I was over all the operations of the salon/ answering phone Accounts receivable/ Accounts payable

OFF. ADMIN. & PARALEGAL ASST. LINE, BARGER, GOGGAN, BLAIR, and SAMPSON LLC 2009-2012

● Of ice Administrator Assistant to the Of ice Manager

● Paralegal Assistant

● Prepared paperwork for property going on tax sale.

● Accounts receivable/ Accounts payable

● Responsible for ingoing/outgoing mail.

● Prepared money received from the Tax Department of The City Of Memphis Treasure Department.

● Prepared paperwork that Attorneys needed for court.

● Provided extraordinary customer service to clients.

● Ordered all of the supplies needed for of ice ef iciency.

● Received incoming faxes, scanned documents, responsible for incoming phone line, responsible for ensuring clients completed all paperwork that the attorney required. RECEPTIONIST & PARALEGAL ASSISTANT JOHNSON & BR0WN LAW FIRM 2013-2019

● Receptionist

● Paralegal Assistant

● Gathered medical records.

● Scheduled court dates and sent out notices to all stakeholders.

● Responsible for ingoing/outgoing mail.

● Frequent bank deposits.

● Responsible for accounts payable and receivable.

● Provided extraordinary customer service to clients.

● Ordered all of the supplies needed for of ice ef iciency. Page 1

● Received incoming faxes, scanned documents, responsible for incoming phone line, responsible for ensuring clients completed all paperwork that the attorney required. References: Carla Brooks: 901-***-**** Sheree Banks: 901-***-**** Page 2

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