Customer Service Nursing Assistant
Resume:
Doris Simmons
I've been working as a CNA for ** years. My love for my patients/resident is very
compassionate. I treat others the way I would want my parents or family member to be treated. I also have experience in Retail and customer service skills. Hearne, TX 77859
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
CNA/Caregiver
Rockdale Estates and Rehabilitation. - Rockdale, TX July 2018 to November 2020
Activities of daily living, vitals, and transferring. CNA
Crossroads Nursing and Rehablitation - Hearne, TX
November 2015 to December 2017
Activities of daily living on resident, vitals, and transfer. Dollar General Cashier
Dollar General - Hearne, TX
2014 to 2015
Have good customer service, cash handling, stocking merchandise. McDonalds Crew Member
McDonald's - Hearne, TX
July 2013 to October 2013
Have good customer service, cash handling, stocking merchandise. Cashier/Customer Service
CEFCO Convenience Stores - Rockdale, TX
February 2009 to June 2010
Have good customer service, cash handling, stocking merchandise. Education
High school diploma
Milano High School
Skills
• Caregiving (10+ years)
• Nursing
• Vital Signs (10+ years)
• Medication Administration
• Home Care (3 years)
• Meal Preparation
• Alzheimer's Care (10+ years)
• Patient Care (10+ years)
• Senior Care (10+ years)
• Cleaning Experience
• Food Preparation
• Dementia Care (10+ years)
• Laundry
• Infection Control Training
• Documentation review
• Computer skills
• Microsoft Office
• Catheter care
• Customer service
• Cash handling
• Care plans
Certifications and Licenses
CNA
March 2009 to June 2021
Obtain certificate at D. Diamond Agency
Certified Nursing Assistant (CNA)
CPR Certification
State Tested Nursing Assistant
Food Handler Certification
Assessments
Nursing Aide Skills — Familiar
May 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Familiar
Home Health Aide Skills — Completed
May 2020
Providing care to patients in a home setting
Full results: Completed
Medical Terminology — Completed
May 2020
Understanding and using medical terminology
Full results: Completed
Nursing Skills: Clinical Judgment — Completed
May 2020
Assessing a patient's condition and implementing the appropriate medical intervention. Full results: Completed
First Aid — Completed
May 2020
Treating common medical emergencies
Full results: Completed
Electronic Medical Records: Best Practices — Completed May 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed
Scheduling — Familiar
May 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar
Verbal Communication — Familiar
May 2020
Speaking clearly, correctly, and concisely
Full results: Familiar
Customer Focus & Orientation — Highly Proficient
May 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Active Listening — Completed
May 2020
Actively listening and appropriately responding in conversations Full results: Completed
Basic Computer Skills: PC — Completed
May 2020
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Completed
Attention to Detail — Completed
May 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Memorization — Completed
May 2020
Committing product or merchandise information to memory and recalling it at a later time Full results: Completed
Analyzing data — Completed
May 2020
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Completed
Following directions — Proficient
May 2020
Following multi-step instructions.
Full results: Proficient
Patient-focused care — Completed
May 2020
Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Completed
Creating presentations with Microsoft PowerPoint — Familiar May 2020
Knowledge of Microsoft PowerPoint tools and features. Full results: Familiar
Nursing assistant skills — Proficient
August 2021
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Protecting patient privacy — Familiar
August 2021
Understanding privacy rules and regulations associated with patient records Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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