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Customer Service Nursing Assistant

Location:
Temple, TX
Posted:
March 04, 2023

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Resume:

Doris Simmons

I've been working as a CNA for ** years. My love for my patients/resident is very

compassionate. I treat others the way I would want my parents or family member to be treated. I also have experience in Retail and customer service skills. Hearne, TX 77859

advpav@r.postjobfree.com

+1-979-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

CNA/Caregiver

Rockdale Estates and Rehabilitation. - Rockdale, TX July 2018 to November 2020

Activities of daily living, vitals, and transferring. CNA

Crossroads Nursing and Rehablitation - Hearne, TX

November 2015 to December 2017

Activities of daily living on resident, vitals, and transfer. Dollar General Cashier

Dollar General - Hearne, TX

2014 to 2015

Have good customer service, cash handling, stocking merchandise. McDonalds Crew Member

McDonald's - Hearne, TX

July 2013 to October 2013

Have good customer service, cash handling, stocking merchandise. Cashier/Customer Service

CEFCO Convenience Stores - Rockdale, TX

February 2009 to June 2010

Have good customer service, cash handling, stocking merchandise. Education

High school diploma

Milano High School

Skills

• Caregiving (10+ years)

• Nursing

• Vital Signs (10+ years)

• Medication Administration

• Home Care (3 years)

• Meal Preparation

• Alzheimer's Care (10+ years)

• Patient Care (10+ years)

• Senior Care (10+ years)

• Cleaning Experience

• Food Preparation

• Dementia Care (10+ years)

• Laundry

• Infection Control Training

• Documentation review

• Computer skills

• Microsoft Office

• Catheter care

• Customer service

• Cash handling

• Care plans

Certifications and Licenses

CNA

March 2009 to June 2021

Obtain certificate at D. Diamond Agency

Certified Nursing Assistant (CNA)

CPR Certification

State Tested Nursing Assistant

Food Handler Certification

Assessments

Nursing Aide Skills — Familiar

May 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Familiar

Home Health Aide Skills — Completed

May 2020

Providing care to patients in a home setting

Full results: Completed

Medical Terminology — Completed

May 2020

Understanding and using medical terminology

Full results: Completed

Nursing Skills: Clinical Judgment — Completed

May 2020

Assessing a patient's condition and implementing the appropriate medical intervention. Full results: Completed

First Aid — Completed

May 2020

Treating common medical emergencies

Full results: Completed

Electronic Medical Records: Best Practices — Completed May 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed

Scheduling — Familiar

May 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Verbal Communication — Familiar

May 2020

Speaking clearly, correctly, and concisely

Full results: Familiar

Customer Focus & Orientation — Highly Proficient

May 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Active Listening — Completed

May 2020

Actively listening and appropriately responding in conversations Full results: Completed

Basic Computer Skills: PC — Completed

May 2020

Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.

Full results: Completed

Attention to Detail — Completed

May 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Memorization — Completed

May 2020

Committing product or merchandise information to memory and recalling it at a later time Full results: Completed

Analyzing data — Completed

May 2020

Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Completed

Following directions — Proficient

May 2020

Following multi-step instructions.

Full results: Proficient

Patient-focused care — Completed

May 2020

Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Completed

Creating presentations with Microsoft PowerPoint — Familiar May 2020

Knowledge of Microsoft PowerPoint tools and features. Full results: Familiar

Nursing assistant skills — Proficient

August 2021

Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient

Protecting patient privacy — Familiar

August 2021

Understanding privacy rules and regulations associated with patient records Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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