Delivery Driver Customer Service

Bernard Cruz

** ***** **. ******, ** B*P *Y* Tel: 902-***-**** Email: *******.******@*****.**

Career Highlights

Performance-driven, task oriented and well-dedicated with extensive experience of over 20 years in food industry primarily in the areas of baking and cooking. Experienced in machine operation including dough dividers, sheeters, rounders and ovens. Strongly skilled in organization and labour distribution. Competent in staff supervision and scheduling Employment History

Baker/ Pastry Maker/ Delivery driver Robins’s Donuts, Inc. (January 2010- Present)

• Carefully weighed precise amount of baking ingredients to produce bread and pastries

• Determine and assess raw goods to ensure conformance to standards of quality

• Helping in maintaining inventory within the store

• Operating automated equipment such as dough dividers, rounders, oven etc.

• Responsible in maintaining the area sanitized which includes cleaning the bakery equipment and machinery in accordance with the health and safety regulations

• Supervising and monitoring new baker personnel and gives ideas if necessary

• Responsible in product delivering in all Robin’s store locations Dishwasher (Part-time) Trio Restaurant Campbridge Hotel (October 2017- Present)

• Properly maintaining the kitchen area clean and sanitize in accordance with the health and safety regulations

• Maintaining the machine equipments and appliances clean

• Washes equipments such as cookware, glassware, silverware etc. use in the kitchen free from grease

• Responsible in sweeping and mopping the floor to avoid accidents

• Responsible in taking out garbages at the end of shift

• Responsible in adhering to food safety codes and regulations

• Assists in food preparation if necessary

Housekeeping (Part-time) DCI Cleaning Company (April 2020- Present)

• Perform a variety of cleaning such as sweeping, mopping, lifting etc.

• Responsible in notifying superiors on any damages in the workplace

• Responsible in adhering to work health and safety regulations 1st Baker Magsaysay Maritime Shipping Lines (Princess Cruises Shipping Co.)

(December 1999- August 2009)

• Started as an entry level position and within 2 years was 1st baker

• Assisted the chief baker in achieving production targets as well as increase sales margins

• Responsible in handling the production of breads and pastries

• Responsible for supervising a diverse production staff from making breads, pastries and cakes

• Maintained quality control of product line to avoid wastage

• Provided a wide range of knowledge in developing new products to improve product line

• Managed inventories by ordering quality products and ensured proper stocking

• Responsible for controlling and maintaining the area as well as machinery equipments clean and sanitize in accordance with safety regulations Cook/Baker Goldilocks Bakeshop Inc.- Mandaluyong, NCR

(January 1993- November 1999)

• Mainly focused on doing bread and pastries with the use of machine equipments

• Responsible in decorating pantry set-up display

• Maintained exceptional customer service by greeting customers and providing recommendations

• Managed inventories through ordering and proper stocking

• Responsible in maintaining the area clean and prepared for the next shift Certification, Training and Seminar

February 10, 2008 Certificate of honoring 5 years of service January 18, 2007 Basic Firefighting

American Emergency Response Training

October 3, 2005 Supervisory Skills Certification

Princess Cruises- Sea Princess

September 27, 2005 Food and beverage Operations Training Princess Cruises- Sea Princess

August 23, 2005 Princess Captain’s Circle

Princess Cruises- Sea Princess

November 9, 2004 Appreciating Personality Differences Security Princess Cruises- Carribbean Princess

October 7, 2004 “Succeeding as a Supervisor” Training & Presentation skills Princess Cruises- Carribean Princess

Education

General Radio Communicator Operator (Undergrad 1990-1993) Samson Institute of Technology, Manila Philippines

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