Customer Service After School

626-***-****

*****@***.***

Cathy Yerger

SKILLS

I am a reliable and consistent individual who strives to produce the best result for any given situation. I communicate and lead effectively within a team setting and am prepared to take on any challenge presented to me. Well-experienced in customer service, office suites, managing, & leading a team. EXPERIENCE

Young People’s Village, Temple City, CA— Teacher

● Taught children ages 2-6

● Lead after school programs

● Handled administrative duties (Faxing, meetings, phone calls, payroll, billing, filing)

● Created curriculum and organized school events

Learning Garden, West Covina, CA — Director

● Was the direct leader of a private school

● Communicated/directed with faculty, parents, students, and outside programs

● Organized large-scale school events

● Decorated entire school

● Handled faxing, meetings, phone calls, payroll, billing, filing, hiring, etc. S&S Commodities, El Monte, CA — Buyer/Manager

● Bought and sold soy beans to from U.S. to SouthEast Asia

● Communicated with sellers/manufactures/buyers/customers, globally

● Created reports/monitored CBOT daily

● Facilitated conversation/business meetings with large companies daily

● Lead company in meetings/directed employees daily Once Upon a Crafting Shed, Glendora, CA — CEO/COO

● Created a crafting business

● Consistently contracts to sell in craft shows/large expo’s

● Buy/sell mainstream products to and from suppliers

● Communicate with customers and retail personnel

● Work as a cashier/event organizer/personalizer of items when needed EDUCATION

Citrus College — A.A. Psychology

*Early Childhood Development courses completed at UCLA*

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