Communications Specialist Cashier
Resume:
Makayla Knight
Service Relationship Professional
High Point NC
************@*****.***
Professional Profile
A dynamic ability to provide reliable and customized service interactions in an efficient and effective manner. A diverse background in customer satisfaction combined with formal education in brand development with an organization where my previous service achievements and scholastic accolades will be of the most value.
EDUCATION —
EXPERIENCE
Rocky Mount High School
Rocky Mount, NC
August 2017-June 2021
North Carolina A&T State University
Greensboro, NC
August 2021-Present
2018-2021
Communications Specialist • O.I.C
2017-2020
Children’s Camp Intern • Boys and Girls Club
2019-2020
Cashier • Kids Footlocker
• Developed event planning strategies to increase student engagement
• Coordinated stakeholder events with corporate partners to sustain sponsorship
• Facilitated internal communications of marketing and rating data
• Composed content used by Sales Associates to target prospective clients
• Received incoming calls from organizations to collect work order requests, and dispatch Security Professionals
• Maintained work orders and Security Professional schedules to ensure appropriate recordkeeping
• Generated data reports for various departments and participated in scheduling monthly meetings and training sessions.
• Provide communication upon discovery of inconsistent safety practices and help Security Professionals improve opportunities
• Review age-appropriate materials used to prepare lesson plans
• Engage with students one-on-one to enhance gross motor skills
• Maintain incident reports for the facility director and parents of students
KEY SKILLS —
COMMUNICATION
Computer proficiency, leadership experience, efficient communication skills, people skills, flexibility, creativity, emotional intelligence, teamwork
Technical Skills
-Microsoft Office Suite Tableau
Written communication, diplomacy, oral communication.
LEADERSHIP
Collaborative, detail-oriented, analytical/problem-solving, customer-centric, forward-thinking, active listening, procedural compliance, public speaking
REFERENCES
[Available upon request.]
Contact this candidate