Blessing Victor

Local to client’s location

Summary:

Ex-Abbott contractor and has worked as a HR Generalist.

Fluent in French.

Experience in handling calls in a fast paced environment

Skills:

Organized and determined team player

Experienced in customer service

Fluent French bilingual

Education

High School Diploma, International School of Lome 09\2008 – 06\2010 -3.5 GPA.

Professional Experience:

Sms Assist 03/2022–12/2022

Customer Service (Follow Up Team)

Help customer create work order

Assist Vendors by solving their cases and also help them schedule work order appointments

Answers vendor and residents calls and Assist them resolve their work order

Hennes and Mauritz

Customer Service 01/2020–08/2021

Assist customer to resolve their technical issue

Help customer to process their online transactions

Assist customer to choose their items.

Abbott Laboratory 08/2021–12/2021

HR Generalist

Execute HR strategies to meet the evolving commercial needs of the businesses.

Provide coaching, feedback, and guidance to business unit leaders, ensure that managers and leaders in the business coach and develop their teams.

Partner with leaders on business development activities, including organic growth, employee’s activity & divestments.

Walgreen’s

Bilingual customer service at Anchorage Ak 12/2018–10/2019

Operating cash register as assigned

Answer phone calls and process online sales

Helps customers to pick up their medications

Clean bathroom and sweep and mope the floor

Purser Home 06/2017–07/2018

Customer Service

Show houses and explain futures of the house

Put and pull signs for advertisements of the houses

Answer phone calls and run banks errands.

Prepares and processes mortgage loan records, files and correspondence from application through approval. Assures compliance with bank, regulatory and investor guidelines and customer service standards. Communicates with customers, internal staff, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain all necessary documentation required for the file.

Reading and interpreting insurance policies, tax information, prelims, appraisals and settlement statements

Completes work within established closing deadlines

Inputs and confirms data required to generate closing documents.

Best Buy Killeen-TX 2014-2015

Cashier

Operating Cash register as assigned

Itemized and total purchases and collect payment

Balance cash drawer at the beginning and end shift

Provide question-answer customer services

Answer phone calls and process online sales.

French Bilingual IT Support staff

Vancouver Island University- Canada 2012-2014

Provided on and off IT services support to students and staffs.

Kept records of the IT department inventories.

Ensuring that the IT department payables are rightly submitted

French Bilingual Customer Service Representative

EcoBank, Lome-Togo (West Africa) 2009-2012

Assist customer with account related inquiries or request

Research, resolve, and document customer complaints and problems

Cross sell bank product whenever needed

Maintain files and product resource materials in an organized manner

Always work toward customers’ satisfaction and retention.

Contact this candidate