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Data Entry Customer Service

Location:
Columbus, OH
Posted:
March 05, 2023

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Resume:

BECKIE JONES

**** ********** ****

Groveport, OH 43215

614-***-****

advp6x@r.postjobfree.com

SUMMERY

Dynamic and highly qualified individual with extensive knowledge in data entry, customer service and accounting principles, Well-organized and proficient in Excel, MS Word, and Outlook. Will do what it takes to resolve all issues to keep customers happy.

EMPLOYMENT

Goodman Uniform —Bookkeeper/Customer Service/Data Entry

1998 to PRESENT

Maintain and update vendor and customer files

Enter in daily sales, post customer payments and prepare cash, check and credit card for daily deposits.

Resolve all issues or discrepancies regarding customers and vendors.

Maintain full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.

Apply mathematical skills to calculate totals, check figures and correct problems with physical and digital files.

Alleviate financial discrepancies by preparing bank reconciliations, managing field audits and reviewing accounting records for accuracy.

Communicate with customers regarding new or exciting orders via phone, fax and email.

Greet customers upon entrance and handle cash and credit card transactions. Recommend, select, and obtain out-of-stock products based on customer needs.

Supervise and direct all incoming merchandise for order processing or stock. Notify customers of orders ready for pick up. Prepare and ship customer orders.

Prepare spreadsheet for customized orders with specification, pricing, ordering information for invoicing and detailed instructions for embroidery, silkscreen or alterations departments.

Hill’s Alterations & Repairs, Columbus, OH – Bookkeeper

Jul 2000 - Present

Process invoices, checks, maintain daily cash logs and deposits.

Review transactions to prepare and pay monthly Sales Tax.

Handle AP, ledger, reconciliation and statement requirements to maintain records accuracy, integrity and compliance.

Review transactions, issue checks and update ledgers and budgets.

Prepare all reports for Income Tax Preparation.

SKILLS

QuickBooks

Account reconciliation

Organization Skills

Time Management

Auditing

Microsoft Office

Attention to detail

Integrity and Transparency

Report generation

Multi-Task

Problem solving skills

Empathy

Active Listing

Customer Service -Retail, email, phone



Contact this candidate