Data Entry Customer Service
Resume:
BECKIE JONES
Groveport, OH 43215
**************@*****.***
SUMMERY
Dynamic and highly qualified individual with extensive knowledge in data entry, customer service and accounting principles, Well-organized and proficient in Excel, MS Word, and Outlook. Will do what it takes to resolve all issues to keep customers happy.
EMPLOYMENT
Goodman Uniform —Bookkeeper/Customer Service/Data Entry
1998 to PRESENT
Maintain and update vendor and customer files
Enter in daily sales, post customer payments and prepare cash, check and credit card for daily deposits.
Resolve all issues or discrepancies regarding customers and vendors.
Maintain full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
Apply mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Alleviate financial discrepancies by preparing bank reconciliations, managing field audits and reviewing accounting records for accuracy.
Communicate with customers regarding new or exciting orders via phone, fax and email.
Greet customers upon entrance and handle cash and credit card transactions. Recommend, select, and obtain out-of-stock products based on customer needs.
Supervise and direct all incoming merchandise for order processing or stock. Notify customers of orders ready for pick up. Prepare and ship customer orders.
Prepare spreadsheet for customized orders with specification, pricing, ordering information for invoicing and detailed instructions for embroidery, silkscreen or alterations departments.
Hill’s Alterations & Repairs, Columbus, OH – Bookkeeper
Jul 2000 - Present
Process invoices, checks, maintain daily cash logs and deposits.
Review transactions to prepare and pay monthly Sales Tax.
Handle AP, ledger, reconciliation and statement requirements to maintain records accuracy, integrity and compliance.
Review transactions, issue checks and update ledgers and budgets.
Prepare all reports for Income Tax Preparation.
SKILLS
QuickBooks
Account reconciliation
Organization Skills
Time Management
Auditing
Microsoft Office
Attention to detail
Integrity and Transparency
Report generation
Multi-Task
Problem solving skills
Empathy
Active Listing
Customer Service -Retail, email, phone
Contact this candidate