Customer Service Crew Member

Jennifer Layten

***** *** ** *******, ** ***** 417-***-**** ****************@*****.***

Highly motivated and Hardworking Customer Service Expert

Skills

●Effective communication & negotiation

●Ability to troubleshoot and make sound decisions quickly.

●Customer service oriented, with supervisory skills.

●Proficient in Microsoft Office package

Qualifications

●Have establish long term stable employment

●Works well alone and in a team environment

●Adept and meeting and exceeding customer expectations

●Confident in meeting goals & quotas

●Work Experience Dollar Tree

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●Lebanon MO 08/19-present

●cashier/morning stocker

●I provide excellent customer service on the register doing a variety of tasks at peak business hours and I stock pets early mornings. I have unloaded trucks before too.

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Pizza Hut Lebanon

04/2019- 12/19

I answered phones at customer call center and helped customers place carry out and delivery orders. I also completed many kitchen tasks such as dough prep, dough stretching, andpreparation of food for buffet.

Dairy Queen Lebanon,MO

09/2017-04/2019

line crew

assemble all sandwiches, load grill with meat and use fryers, tear apart grill and send all dishes back. Assign small tasks to kitchen helper. Clean kitchen turn all equipment off and put items in walk in cooler.

Arby's Lebanon, MO

11/2016-10/2017

kitchen,front counter, and drive thru

I performed morning prep duties. I operated slicer and assembled all sandwiches. I pan up portions and sliced all meats. I tempered meats and breads. I waited on inside customers and drive thru customers.

Tracker Marine Lebanon MO

04/2015-08/2016

boat striper and b assembler

I put decals on boats. I reamed foam out of boats,drilled sink holes, assembled seats, assembled owners packs, and assisted with clean up of boats.

Walmart Lebanon MO

11/2014-12/2014

Seasonal cashier

I was hired to work the Christmas season and I fulfilled that job December 26.

Burger King Lebanon MO

12/2013-12/2014

AM prep cook and front counter

I was responsible for all open prep of breakfast items and lunch items that were available. I cooked these items and prepared orders. I also worked the front registers during peak lunch rush.

Wal-Mart Osage Beach, MO 04/2005 – 12/2005

Crew Member

●Prepare many different baked items for sale.

●Handle all aspects of customer service.

Lowes Osage Beach, MO 01/2003 – 02/2005

Head Cashier

●Handled all audits, cash pulls while maintaining a high level of customer service.

●Oversight of the operations of the cashier department and staff, by supervising and motivating employees

Wal-Mart. Camdenton, MO 04/1998 – 08/2002

Customer Service

●Responsible for daily stocking and ordering of inventory

●Handled all aspects of customer Service

Volunteer Experience

Together Achieving More Lebanon, MO 09/2010 – 12/2011

Volunteer

●Scheduled guest speakers to discuss resources in the community

●Introduction of guest speakers

Walk for Hunger Cross lines 2010-2012

Participate

Life Walk Mercy Hospital 2012

Participate

Education

Business Administration, B.S. Drury University Springfield, MO

Psychology, B.S. Drury University Springfield, MO

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