Service Representative Data Entry
Resume:
Rebecca Flynn
Surprise, AZ *****
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Hayden Road Animal Hospital - Scottsdale, AZ
October 2021 to Present
• Assisted customers with a warm and professional attitude
• Processed customer transactions
• Assisted customers with questions
• Interacted with customers through live chat
• Handled emails, inbound calls, and outbound calls
• Booked appointments
• Performed data entry for customer information
• Handled billing issues and order inquiries
• Operated the cash drawer
• Took inventory
• Managed customer accounts
• Kept records of customer complaints
Dog Groomer
Rapides Animal Medical Center
June 2012 to Present
I am basically my own boss. Scheduling, appointment and client coordinating. I took a small clientele base in 2012 and have increased that into a large, regular, clientele thru positive and consistent customer service.
Management
PetSmart - Alexandria, LA
August 2001 to September 2011
Held management position in each department including the grooming salon where i also learned to be a pet stylist. I did inventory management as well as employee interviews, hiring, scheduling and training.
• Managed inventory management, sales, customer relations and revenue planning
• Generated sales, revenue and payroll reports
• Handled day-to-day operations
• Handled the daily counts
• Drove sales to meet department quoto
Receptionist and Administrative Assistant
Advanced Office Systems - Alexandria, LA
April 1995 to August 2001
• Secretary/ receptionist. Dispatcher. Inventory clerk. Shipping and receiving . Sales scheduling and meeting management. Managed technicians schedules and appointments. Customer relations. Education
High school or equivalent
Skills
• Cleaning
• Time Management
• Receptionist
• Animal Care
• Filing
• Organizational Skills
• training
• Pet Grooming
• Pet Care
• Animal handling
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