Regina, SK S*S *G* 306-***-**** advp4n@r.postjobfree.com

HARSHPREET KAUR

Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work. Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style. PROFESSIONAL

SUMMARY

SKILLS ● Staff Leadership

● Cost Control

Safety and Sanitation

Standards

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● Hiring Procedures

● Guest Relations

● Sales Planning

● Customer Service

● Staff Supervision

● Inventory Management

FOOD SERVICE SUPERVISOR 02/2021 to 03/2023

SUBWAY®Restaurants, Toronto, ON

WORK HISTORY

● Oversaw training of more than 25 team members.

Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.

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● Maintained effective supply levels by monitoring and reordering food stock and dry goods.

● Addressed and resolved customer service issues to establish trust and increase satisfaction.

● Monitored food quality and service levels to maximize kitchen and dining area performance. Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

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Maintained compliance with company policies and procedures for food safety, sanitation, and quality.

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● Maintained health and food safety standards at all stages, from storage through delivery.

● Established and managed team schedules and shift assignments. Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

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Trained and supervised new staff to enhance customer service skills and comply with food safety standards.

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● Reviewed and approved employee schedules and timesheets.

● Identified team weak points and implemented corrective actions to resolve concerns.

● Ordered new supplies and food to maintain service levels.

● Formulated and implemented marketing strategies to increase sales and customer loyalty. Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.

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St. Lawrence College, Kingston, ON

High School Diploma, 04/2021

EDUCATION

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