Customer Service Truck Driver
Resume:
KEITH
SANDERS
********@***.***
Manassas, VA 20110
SKILLS
Inventory Tracking and Management
Desktops, Laptops and Mobile Devices
Policy Development and Enforcement
Materials Planning and Logistics
Mathematical Calculation and Reasoning
Performance Monitoring and Evaluation
Analytical and Critical Thinking
PPE Compliance
EDUCATION
Barnstable High School
Hyannis, MA • 06/1976
GED
LICENSES & CERTIFICATIONS
Various trade, manufacturer and industry certificates.
Honeywell
Grundfos
Navien
Rinnai
Weil McLain
Carrier
Goodman
Burnham
PROFESSIONAL SUMMARY
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
WORK HISTORY
Argent Heating & Cooling 703-***-**** - Installation Operations Center Manager
Fairfax, VA. • 08/2005 - 01/2023
Helped to increase profit margin on individual jobs by 7% within 2 years
Trained new employees on proper protocols and customer service standards.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
All Cape HVAC Systems (Personally Owned Company) - HVAC Contractor
Hyannis And Nantucket, MA • 01/1999 - 01/2005
Sizing duct systems
Designing duct systems and Hydronic systems
Mechanical systems
Hydronic systems
Radiant floor systems
Sales and contractual obligations
Monahan Technologies - HVAC Installer and Job Supervisor
Boston, MA • 01/1997 - 01/1999
Assuring jobs were completed on time and within budget
Attention to detail and quality of installation & management of material consumption
Scheduling equipment arrival & work crews
Scheduling necessary equipment (ie., cranes, forklifts)
All Temp Heating And Cooping - Installer/Crew Foreman
Hyannis, MA • 01/1992 - 01/1997
Design & installation of light commercial systems and residential HVAC systems
Ensure quality installation
Ensure timely installations
Cape Cod Air, Heat And Refrigeration - Installer/Branch Manager
Yarmouth, MA • 01/1988 - 01/1992
Sales
Inventory
Design
Scheduling of employees
All installations aspects of the HVAC branch
All Seasons Mechanical - Installer and Service Technician
Hyannis, MA • 01/1986 - 01/1988
Maintenance on and the installation of commercial systems for chillers
South Shore Heating And Cooling - Lead Installer
S. Yarmouth, MA • 01/1984 - 01/1986
Installed and maintained oil fired and gas fired heating equipment, Hydronic systems, and warm air duct systems.
United States Army And The Army Corp Of Engineers - 52 Bravo/Engineer & Generator Repairman
01/1976 - 05/1981
Diesel mechanic, fuel allocations office, truck driver and a generator repairman, maintained generators from 10 KW to 200 KW. I was honorably discharged.
ADDITIONAL INFORMATION
I am a very well organized individual & have many skills in the HVAC world but also in a number of other trades, such as shipping, stocking, tracking & stacking, professional driving, deliveries, moving & storage.
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