Medical Assistant Administrative

Hope Savoeun

Discovery Bay, CA *****

Phone: 408-***-****

E-mail: ********@*****.***

Summary: Reliable and committed individual seeking a position with opportunities for career advancement.

Experience:

Job Title: Caregiver

Employer: In-Home Support Services (IHSS), San Jose, CA & Oakley, CA Dates: November 2007 to Present

Duties: Bring patients to doctor appointments, drop off and pick up Rx to pharmacy, personal care, prepare meals, grocery shopping, laundry, housecleaning, and assist with personal hygiene.

Job Title: Administrative Assistant

Employer: AD Hill Recovery, Antioch, CA

Dates: March 2020-March 2021

Duties: Answering incoming calls from clients on vehicle updates and fulfilling various phone requests. Answering client and debtor questions. Consistently update orders in each portal. Giving pre-approved pricing on mileage. Coordinating with our drivers, other office staff on vehicle pick-ups/deliveries. Scheduling appointments for debtors to pick up property and/or vehicles. Scheduling transports. Following up on invoices/collections. Monitor incoming repossession orders. Entering new repossession orders. Various office tasks such as office supply and equipment monitoring, faxing, emailing, organization, timely filing, both paper and e-files. Address office emails and voicemails multiple times daily. Keeping adequate and organized records.

Job Title: Office Manager

Employer: Diablo Valley Handyman Services, Pleasant Hill, CA Dates: June 2019-Feb. 2020

Duties: Answering phone calls for prospects/customers, schedule appointments for walk- thru/estimates, schedule appointments with customer's for leadmens for services, respond to Yelp questions as well as emails, payroll on paychex.com for employees, Quickbooks, T-Sheets, manage facebook page for business.

Job Title: Office Manager

Employer: Hometown America Management L.P. -Monterey Oaks Manufactured Home Park, San Jose, CA

Dates: September 2018-June 2019

Duties: Assisting the community manager with financial management, rent collection and budgeting control; ensuring positive resident relations through excellent customer service through resident events and communications; performing administrative duties relevant to home sales and leasing; perform administrative tasks, including answering phone, administrating resident files and paperwork.

Job Title: Executive Assistant

Employer: Global Capital Wealth Management, San Jose, CA Dates: July 2017-August 2018

Duties: Draft correspondences and other formal documents, plan and schedule appointments and events, greet and assist onsite clients, answer inbound telephone calls, develop and implement organized filing systems, perform general office administrative tasks. Job Title: Home Support Worker/Caregiver Adults with Disabilities Employer: Jay Nolan Community Services, San Jose, CA Dates: November 2011-August 2018

Duties: Personalized Day Support Services, employment transportation assistance, and any other kind of support individuals may need to meet they’re individual goals. Family support services, including living, daycare support and employment services. Coaching assistance, mentoring, financial planning, benefits management, accessing public and private resources, meal preparations, light housekeeping, as well as overnight shifts when needed.

Job Title: Caregiver for children with disabilities Employer: Special Home Needs

Dates: July 2015-March 2017

Duties: light cooking/cleaning, bathing, toileting, walk with clients to the park, provide guidance, provide entertainment e.g. board games, movies, reading to children, and provide companionship to client.

Job Title: Caregiver/Personal Assistant for Adults with Disabilities Employer: Trinity Change

Dates: November 2014 to April 2015

Duties: Light housecleaning, cook, make clients bed, laundry, tidy up the room, clean room/bathroom, wash/put away dishes, help with shower/bath, dressing, bring clients to doctor appointments, meal preparation.

Job Title: Caregiver for Children with Autism

Employer: Quality Respite Homecare

Dates: September 2014 to July 2015

Duties: Light housecleaning, e.g. cook, make clients bed, laundry, tidy up the room, clean room/bathroom, wash/put away dishes, feed children, diaper change, shower/bath. Job Title: Optometrist Receptionist

Employer: Almaden Family Optometric Center, San Jose, CA Dates: December 2008 to June 2010

Duties: Primary duties include performing preliminary tests before the doctor sees patients, collect co-pays, assisting doctor as needed, verify insurance and eligibility, work with VSP and EyeMed systems, prepare contact lens/glasses order for patients, review billing, receptionist functions, dispense contacts, insurance billings, and make appointments. Job Title: Receptionist

Employer: Advantage Driving School, San Jose, CA

Dates: June 2007 to December 2008

Duties: Book appointments for driving instructors and students over the phone or in person, receive payments (cash/check/credit), customer services, and answer phone calls. Education: San Jose City College, San Jose, CA. Trades Orientation Program

(TOP) March 2017 - May 2017

West Valley College, Saratoga, CA.

Psychology/Sociology/Liberal/Arts/General Education 2012

– 2015

Evergreen Valley College, San Jose, CA. General Education 2009 – 2012

Certificates:

De Anza College, Cupertino, CA. General Education

2007 – 2009

Boston Reed College, San Jose, CA. - Clinical Medical Assisting 08/2004 – 12/200

Clinical Medical Assistant (Externship 160 hrs.) Saratoga Medical Clinic, San Jose, CA. 01/2005-04/2005

Certified Medical Assistant Course (5 meetings/20 hours), Sunnyvale, CA. 05/2005-08/2006

Certified Medical Assisting (CMA), American Red Cross First Aid Certificate, Date completed: 03/11/2017, Validity period: 2 Years Certified for Nationally Registered Medical Assistant (NRCMA), 07/2005

Certificate of Achievement for Successfully completing 20 hours of advanced and intensive course in Medical Assisting, 07/05/2005 Certificate for successfully completing a 280-hour course in Clinical Medical Assisting, 12/2004

Certificate for Appreciation for excellent services rendered to the college & community, Spring 2004

Certificate for office procedure class, 05/23/2003 Additional: Languages - Bi-lingual in English/Cambodian References: Available on request

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