District Manager Retail Sales

STACY AMBRIZ TAPIA ***********@*****.***

SUMARY

Reliable Department Manager with twelve years ni retail sales. Coaches and encourages staf toward advancement

unsig

anenthusiastic and supportive

utaitdte.

HIGHLIGHTS

ACCOMPLISHMENTS

EXPERIENCE 06/2014 to Current

08/2004 to 06/2014

Promoted twice within wot years foworking for shit company. Interviewed over 30 people

Awarded Employee of the Month 2 times

EDUCATION 1999

High School Diploma

Lewis and Clark High School - Vancouver, WA, USA

• Retail i n v e n t o r y m a n a g e m e n t • Accurate cash handling

• Store opening and closing

procedures

• Store operations

• Outstanding communication slksi • Reliable

• T e a m - o r i e n t e d

• Recruiting and interviewing

Successfully trained 4

asoeacsti onti M a n a g e m e n t

positions

Department Manager

Walmart - Tigard, RO

Delivered excellent

omtucsre service by greeting

and asnsitg e a c h customer. Addressed customer inquiries and resolved complaints

Opened a new oestr l o c a t i o n dna aestdsi ni recruiting dna training new ast.f Stocked and restocked inventory when shipments

were received. Reorganized the esasl orlf t o meet company demands. Directed dna supervised employees engaged ni sales, inventory-taking and reconciling cash receipts. Determined satf promotions and demotions, and terminated employees when necessary. Contributed ot merchandising ideas at team sale meetings. Worked production

dna asembly of custom frame orders.

Department Manager

Michaels - Tulatin, RO

Contributed t o merchandising dieas

ta maet

sael meetings. Worked

colseyl with the district manager toformulate

dna

build

the

oestr brand. Addressed

and corrected sales staff communication

usesi ni a tactful and effective

mane.r Analyzed marketing information and translated i t into strategic plans. Trained

staf t o deliver outstanding omtursce service. Wrote order suply requests t o replenish merchandise. Completed weekly schedules according ot payroll policies. Determined staff promotions a n d

demotions, a n d terminated employees when necessary.

Directed

and

supervised employees engaged ni

saels, inventory-taking dna

reconciling

hsac receipts. Reorganized hte esasl floor to

meet c o m p a n y demands.

Design

and

implemented

customer satisfaction metrics. Delivered excellent

customer

serviceyb greeting

and assisting e a c h customer.

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