Thomas Peter Gbongo

Administrative Professional

advp2t@r.postjobfree.com • 240-***-****

Lanham, Maryland

Highly motivated, result-oriented Administrative Professional with over 12 years of international experience in both public and private sectors, demonstrating a history of taking exceptional initiative and advancing company goals. Exhibits a strong passion for improving the lives of others, and demonstrates commitment, attention to detail, efficient problem-solving skills, and a dedication to professional growth and expansion. A detail-oriented, multi-tasker who is able to communicate clearly and work under pressure.

Areas of Expertise

Program Design & Management

Data Analysis & Interpretation

Resource Management

Impact Assessment

Stata & EViews

Research

Capacity Building

Monitoring & Evaluation

Survey Design

Professional Experience

K & I Healthcare Services July 2022-date

Psychiatric Rehabilitation Coordinator (PRP)

Planned, organized, and conducted rehabilitation assessment, evaluation, and intervention for a client on caseload, including orienting as well as ensuring the client's, family and/or legal guardian when permitted in participating and developing the client's individual rehabilitation plan

Responsibilities

Provides supportive intervention/counseling to severely emotionally distressed clients on caseload, as well as act as Client's Advocate when applicable

Review and coordinate the collection of relevant information on referred client's background, social history, and past treatment interventions in order to develop rehabilitation plans with and for the clients

Develop and implement individualized rehabilitation plans for assigned clients to meet individual needs, interests, abilities, and share information with clients on how to access community resources to meet their individual needs

Evaluate, monitor, and review individualized rehabilitation plans and assess individual progress in the treatment and make recommendations for modification, changes, or termination of the treatment.

ResCare Community Living July - Dec 2021

Area Manager

Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. Supervised the provision of assistance to person(s) served in order to promote their physical, social, and psychological well-being, promotes the rights of the person(s) served to achieve an enhanced quality of life.

Responsibilities

Ensures that each client served has an activity schedule developed and implemented and monitors and ensures staff follows procedures to promote optimum health care and behavior supports, including the implementation of services outlined in person(s) service plan, and staff training.

Monitors labor hours and ensures assigned service sites are operating within budgetary guidelines.

Managed client’s funds, receipts, and proper documentation.

Conducts timely performance reviews and conducts staff counseling and corrective actions including work Improvement plans and follow-up.

Assists with the review and tracking of incident and accident reports and participates as needed with investigations involving persons served and employees at assigned service sites.

Ensures applicable Occupational Safety Health Administration compliance standards are met and all related training occurs. Documents training and compliance in accordance with company and regulatory requirements.

MBI Health Services INC, D.C. December 2020 – Present

Recovery Support Specialist

Provides education, support and consultation to clients’ families and support system. Provides support for ongoing assessment of clients’ wants and needs and facilitates the development and updating of the Individualized Recovery Plan.

Coordinate care to ensure that service needs identified for each client are addressed appropriately, in accordance with the integrated treatment plan and acuity scale.

Assists clients in applying for all benefits and entitlements that will provide for their needs.

Assists clients in developing natural support networks by locating supports and services in the community.

Provides advocacy and support for clients as they navigate social, governmental, and community systems.

Catholic Charities, Washington, D.C. March 2018 – October 2020

Community Support Specialist

Provided mental health education, support, and consultations to benefit the well-being of a caseload of clients. Collaborates with community resources to provide client care from multiple avenues. Performs administrative tasks, accurately documenting all services. Exhibits excellent strategic thinking and problem-solving skills when coordinating patient education and care.

●Contributed to successful community integration of clients.

●Exhibited successful resource utilization and resource management skills.

●Do outreach and motivational interviewing to engage clients and motivate them to remain engaged throughout the treatment process.

The Arc of Prince George’s County-Laurel Vocational Centre, Laurel, Maryland May 2017 – February 2018

Behavioral Support Specialist

Provided feedback for the successful development of IPs and Behavior Plans. Coordinated community activities and routinely maintained written records accurately, maintaining organization and close attention to detail. Gained vital experience in community-based advocacy, protection, and human rights approaches.

●Promoted the actualization of self-realization

●Promoted and increased community participation and involvement

Airtel Telecommunication, Freetown, Sierra Leone September 2012 – October 2016

Warehouse and Logistics Coordinator

Managed orders and efficiently stocked materials and equipment. Coordinated and tracked shipments, communicating with retailers, supplies, and customers to maintain mutual satisfaction and achieve profitable transactions. Accurately maintain records of stock and orders while subsequently preparing reports for upper management. Frequently arranged successful same-day deliveries.

●Demonstrated professional collaboration and communication skills through the successful negotiation of contracts.

●Regularly performed accurate data analysis and sales trend forecasts

Sierra Leone Law Reform Commission, Freetown, Sierra Leone February 2007 – August 2012

Administrative Officer

Coordinated daily activities of the commission, implementing performance management process and career development training to benefit the organization as a whole. Ensured projects were completed efficiently, collaborating, and managing project planning and reporting. Performed economic analysis and researched relative programs. Coordinated extensive projects assessment, analyzing visibility, urgency, and criticality. Served as team leader and provided insightful recommendations regarding interrelationships of plan formulation, real estate, and policy. Coordinated workloads, staffing, and budget in order to meet quality, deadline, and response objectives while efficiently managing resources.

●Practiced professional and efficient resources management.

●Served as liaison, coordinating between MDAs, ministries, and donor partners.

●Planned and executed a project revolving around the collection of detailed economic data, demonstrating in-depth knowledge, and understanding of research plans, goals, tabulation, reporting, and principles and policies governing analysis.

●Managed and coordinated the activities of employees, organize subcommittees, established goals, formulated budget, and executed personnel management responsibilities to ensure productivity and the efficient use of resources.

●Managed the planning, development, and establishment of short- and long-term strategies; and Provides budget oversight and operating plans for projects/subcommittee.

Sierra Leone Law Reform Commission, Freetown, Sierra Leone,

Monitoring & Evaluation Officer January 2006-January 2007.

Demonstrated good knowledge of evaluation and monitoring skills, Results Based Management, and lead effective method to gather and interpret data, reach logical conclusions, and presented findings and recommendations to management and donor partner-DFID.

Assisted in the oversight of monitoring and evaluation (M&E) plans for relevant projects are in place and that activities are developed and implemented against logical frameworks in order to contribute to results.

Provided technical assistance/lead the design and implement of project monitoring systems; reviewed M&E plans and provided constructive feedback for improvements.

Provided robust data collection, coordination, organization of consultative meetings and focus group discussions, and liaise with other relevant stakeholders.

Provided preliminary desk review of documents, development of rapid assessment parameters, and finalization of rapid assessment methodology and workplan.

Developed and managed all project performance monitoring activities and systems, including necessary data management, to collect, analyze and report M&E data on output, outcome, and impact indicators.

Supported monitoring and evaluates projects by conducting regular meetings and quarterly monitoring visits, as well as reviewing project reports and related issues

Coder, Statistics Sierra Leone, Freetown, Sierra Leone. January 2005–December 2005.

Education

Master of Arts in Integral Economics Development Management

The Catholic University of America, Washington, D.C., 2020.

Bachelor of Science in Education- Economics

Njala University, Freetown, Sierra Leone., 2004

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