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Administrative Assistant Customer Service

Location:
Dublin, VA, 24084
Posted:
March 05, 2023

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Resume:

Lisa Shores

Owner of LisaJean Unlimited Boutique

Dublin, VA 24084

advp2f@r.postjobfree.com

+1-276-***-****

I am the CEO of my own online boutique. Let me bring to your business the skills that I bring to mine! I have worked office positions and many restaurant server jobs in my time. I love to keep busy and I work seasonal and temp jobs also.

Authorized to work in the US for any employer

Work Experience

Assistant Property Manager

K&D Properties, LLC - Dublin, VA

December 2022 to Present

I work part time in exchange for residence. I clean, list and show the rentals, etc. Founder and CEO

LisaJean Unlimited Boutique - Wytheville, VA

April 2017 to Present

Reselling of new and vintage bags, clothing, and antiques. Selling my own art on canvas and denim and jewelry/crafts.

Server

Riverfront Cafe, Homeslice Cafe, Logans, A La Carte Cafe, Allisons, Starving Artist, etc. - Abingdon, VA January 1989 to April 2017

I have worked full or pt as a restaurant server since I was 17 years old. Office Administrator

Marion Roofing, Inc. - Marion, VA

February 1991 to August 2010

Office Administrator for family business. Dad now retired. Finance Manager

Family Ford - Marion, VA

April 2002 to June 2004

Finance Manager, Completed Auto Loans and paperwork. Education

Certification in Braille

Department for the Blind - Troy, VA

January 2010 to November 2011

Some College in General Studies

King

August 1993 to June 1994

High school diploma or GED

Skills

• Bookkeeping (10+ years)

• Office Management (10+ years)

• Administrative Experience (5 years)

• Personal Assistant Experience

• Accounts Payable

• Accounts Receivable

• Human Resources

• Event Planning (7 years)

• Accounting

• Multi-line Phone Systems

• Office Administration

• Restaurant experience (10+ years)

• Guest relations

• Retail sales

• Continuous improvement

• QuickBooks

• Microsoft Outlook

• Guest Services (10+ years)

• Financial Report Writing

• Microsoft Powerpoint

• General Ledger Accounting

• Payroll

• Customer service

• Data collection

• Journal Entries

• Merchandising

• Social media management

• Financial Analysis

• Serving

• Communication skills

• Hotel experience

• Front desk

• Organizational skills

• Microsoft Word

• Leadership

• Microsoft Excel

• Financial Statement Preparation

• Bank Reconciliation

• Account Reconciliation

• Marketing

• Regulatory reporting

• Typing

• Time management

• Microsoft Office

• Pricing

• Management

• Outside sales

• Sales

• Financial accounting

• Events management

• Landlord-tenant law

• Negotiation

• Property management

• Computer skills

• Computer literacy

• Analysis skills

Languages

• Braille - Fluent

Certifications and Licenses

Braille Transcriber

November 2011 to Present

Braille Transcriber

Library of Congress

Assessments

Working with MS Word documents — Proficient

May 2022

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Administrative assistant/receptionist — Proficient June 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Management & leadership skills: Impact & influence — Proficient May 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Food service: Customer situations — Highly Proficient June 2022

Identifying and addressing customer needs in a food service setting Full results: Highly Proficient

Food safety — Proficient

June 2022

Knowledge of proper food and equipment handling safety measures Full results: Proficient

Customer service — Proficient

June 2022

Identifying and resolving common customer issues

Full results: Proficient

Outside sales — Highly Proficient

June 2022

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Highly Proficient

Sales skills — Highly Proficient

June 2022

Influencing and negotiating with customers

Full results: Highly Proficient

Administrative assistant/receptionist — Expert

June 2022

Using basic scheduling and organizational skills in an office setting Full results: Expert

Scheduling — Proficient

June 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Work motivation — Proficient

June 2022

Level of motivation and discipline applied toward work Full results: Proficient

Call center customer service — Completed

June 2022

Demonstrating customer service skills in a call center setting Full results: Completed

Work style: Reliability — Proficient

July 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Sales skills — Highly Proficient

June 2022

Influencing and negotiating with customers

Full results: Highly Proficient

Retail customer service — Proficient

June 2022

Responding to customer situations in a retail setting Full results: Proficient

Customer service — Proficient

June 2022

Identifying and resolving common customer issues

Full results: Proficient

Attention to detail — Proficient

October 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Food safety — Proficient

January 2023

Knowledge of proper food and equipment handling safety measures Full results: Proficient

Work motivation — Proficient

June 2022

Level of motivation and discipline applied toward work Full results: Proficient

Front desk agent (hotel) — Proficient

October 2022

Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient

Retail customer service — Highly Proficient

December 2022

Responding to customer situations in a retail setting Full results: Highly Proficient

Food service: Customer situations — Highly Proficient October 2022

Identifying and addressing customer needs in a food service setting Full results: Highly Proficient

Management & leadership skills: Impact & influence — Proficient May 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate