Service Representative Customer

Carole Baer ***** W. Villa Circle

Vero Beach,FL. 32966

Cell 954-***-****)

**********@*****.***

Summary

Seasoned sales professional/results-oriented customer service representative seeking a challenging role with a reliable organiztion.

Highlights

•Results-oriented

•Microsoft Office

•Client-focused

•Training and Development

•Quick learner

•Account Management

Experience

Sales and Store Operations

2017 to 2020

Tuesday Morning - North Dallas

Assist in daily operations of store including opening and closing reports. Assisting and locating merchandise for customers as well as recommending items to match customers requirements.developing strong relationahips based on loyalty with internal and external customers.

Sales Consultant

2016 to 2017

David Wood Personnel/Our Boat House – Delray Beach, Florida

Scheduled design appointments with our in house designers. Assisted customers with purchases of home furnishings and accessories. Handled ordering and delivery of purchases. Attended events to promote the business with local realtors, builders and developers.

Patient Coordinator

2014 to 2016

Gentle Dental - Royal Palm Beach, FL

Scheduled new and existing patient appointments, obtained accurate patient personal information, confirmed insurance

eligibility and coverage. Updated previous information scanned into electronic files all needed data. Followed up with

medical releases and x-rays. Discussed procedures and costs and offered company based program for discounted fees.

Followed up with patients with unscheduled treatment plans. Collected fees and followed up with fees left after insurance

paid procedures.

Sales Specialist

2005 to 2014

Bloomingdales - Boca Raton, FL

Recommended and helped customers select merchandise based on their needs .Exchanged returned merchandise for

customers quickly and efficiently. Confirmed that appropriate changes were made to resolve customers'

problems. Offered Bloomingdales credit applications upon checkout, converting 2 out of 5 customers into

card-holders. Trained new employees on company customer service policies and service level standards. Maintained top

5% rank of sales in department.

Manufacturer's Representative

2004 to 2005

Doueck Medical - Lake Worth, FL

Establishing new accounts through referral and cold calling. Consulted with directors of nursing and bio med advising

of the benefits of using a better made and more reliable patient weighing product. Supporting facilities with in-service

training and excellent customer service.

National Account Executive/ Sales Manager

1997 to 2004

AT&T - Houston, TX

Tracked down sources of special products and services to meet customers' special needs, informed customers about

sales and promotions in a friendly and engaging manner. Managed wide variety of customer service and administrative

tasks to resolve customer issues quickly and efficiently. Trained new employees on company customer service policies

and service level standards. Recommended and helped customers select merchandise based on their needs. Set forth incentive programs to increase sales. Awarded top sales producer in Houston indirect sales channel regularly.

Education

Bachelor of Arts: English Literature

Queens College - Flushing, New York, USA

Contact this candidate