Tenetta Dallas
Customer Service
Myrtle Beach, South Carolina, United States
***********@*****.***
SUMMARY
I seek and pursue opportunities that will develop and strengthen my leadership and customer service skills while working on a team or individually I am goal orientated and customer focus with the ability to quickly learn and retain new information I am a self-starter and open to opportunities and ideas that challenge me to grow WORK EXPERIENCE
October 2022-Current
Housekeeping Aid/Assistant
The Breakers Resort
Myrtle Beach, South Carolina, United States
May 2019-May 2022
Customer Service
Delaware Service source
Denver, Colorado, United States
Handles incoming calls, emails, faxes and light office tasks, Answering the phone, booking service calls, and handling other office calls, Enters accurate/updated information for every call, Resolves customer issues (missed appointments, reschedules) in a courteous, professional, and timely manner, Performs customer confirmation calls
Appointments are scheduled according to times set by dispatch or what the customer requests dispatches technicians based on qualification and location
• Customer service support
EDUCATION
1997-2000
Travel and Tourism Hospitality
Frederick Community College
Denver, Colorado, United States
Customer service etiquette and how to present excellence and with great satisfaction please other's. I have a passion for helping other's so it natural for me.
• Hotel/Motel and Restaurant Management
1997-2000
Diploma
Eastside High School
Denver, Colorado, United States
• academic studies
• Travel-Tourism Management
• Business Management and Administrative Services
SKILLS
Customer Service Management cash handling
CERTIFICATIONS
Travel and Tourism Hospitality
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States