OBJECTIVE: I am seeking an Upper-Level or Senior Management position that will allow me to utilize my experience in Education and Human Services.

EDUCATION:

Doctor of Education 2020

Specialization in Educational Management and Leadership

Capella University, Minneapolis, MN

Master of Science in Human Services 2013

Concentration: Organizational Management and Leadership

Springfield College, Boston, MA

Bachelor of Science 1998

Major: Sociology; Minor: Early Childhood Education

University of South Carolina, Columbia, SC

COMMISSIONS:

Notary Public, Massachusetts

WORK EXPERIENCE:

Hearth, Inc. Boston, MA

Director of Outreach 2013 – Present

Direct program staff in the coordination of services to outreach clients and to maintain and develop collaborative relationships with community service organizations, housing partners, and funders.

Hire, orient, train, direct and supervise outreach staff (Senior Case Manager, Housing Advocates, Social Work Students, Volunteers, and Data Manager) in prevention case management, shelter-based case management, housing search, peer support group facilitation, and follow up stabilization services.

Oversee the coordination of accurate and timely documentation/reporting as required by program funders and other sources.

Manage Outreach Department budget, procurement of goods, work space, and day to day operations.

Report to Chief Program Officer and discuss program activities.

Springfield College: School of Professional and Continuing Studies Boston, MA

Adjunct Faculty 2014 – 2020

Develop and implement a core curriculum for adult learners in the area of Human Services.

Utilize creative teaching methods based on a facilitative rather than a lecture model.

Meet with the Assistant Dean as required to review updates and status of the overall curriculum when requested.

Responsible for the development, set-up, and use of Moodle for web enhanced instruction as per policy for the course assigned.

Evaluate student’s class performance.

Meet all guidelines for submission of grade reports and other valuable information as required per College, State, and Federal guidelines.

Victory Programs Inc. Boston, MA

Program Director/Supported Housing 2013 –2013

Managed 6 sites which included budgeting, staffing, quarterly and annual reports for funding sources (i.e. DND, HOME, HOPWA).

Scheduling, staffing, and training.

Pine Street Inn Dorchester, MA

Site Manager/Relief Coordinator 2010 –2013

Managed 2 residential sites and provided the direct supervision of residential counselors.

Provided and supervised the support and rehabilitation services to consumers with psychiatric disabilities and a percentage with co-occurring disorders.

Coordinated a group of relief direct care staff to ensure there is availability of staffing for coverage among the residential programs within the Paul Sullivan Housing residential programs.

Relief-Direct Care/Case Management 2008-2010

Provided coverage on an on-call as needed basis to various residential programs.

Provided support and rehabilitation services to consumers with co-occurring disorders and assist program management and person served in development of resources related to substance abuse.

Vinfen Corporation Dorchester, MA

Program Director I 2007 – 2009

Supervised 2 site managers and assisted with supervision of 12 residential counselors.

Managed 3 program sites according to the company’s and Department of Mental Health’s policy (i.e. staffing, budgeting, licensing, and safety).

Provided and supervised the support and rehabilitation services to 20 consumers with psychiatric disabilities and a percentage with co-occurring disorders.

Attended community and neighborhood meetings and maintained open contacts with landlords and housing departments.

Residential Counselor/Site Manager I 2002 – 2007

Managed program site according to the policy (i.e. staffing, budgeting, and safety).

Completed assessments, monthly progress notes and assist with proper collection of information required by Vinfen and affiliates (i.e. DMH).

Attended case conferences, clinical meetings and provided on-call services.

Volunteer Experience:

Sister Clara Muhammed Cooperative Dorchester, MA

President of the Board 2005-2014

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