Charlesetta E. A. Gittens, CAHI, MHSA, MPA, RMA, CPC, CET, CPT

**** ****** *****, ******, ** 28110

651-***-**** (Cell)

Email: advoz0@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Over 15+ years of Allied Healthcare Medical Instructor with not-for- profit experiences.

Over 25+ years of healthcare experiences with Medical Assistant/Medical Coding background.

Adult Education, and Red Cross Technique for cultivating others.

Computer: Microsoft Word, Excel, PowerPoint, Outlook, Access, ID-Xterm, ECIS and Epic systems.

Data entry background: typing 50+WPM, 10-key, ICD-9, ICD-10 and CPT-4 codes, Office 365

Taught eLearning online using Microsoft Teams, Canvas.

Proficient in Canvas, Moodle, and Blackboard for eLearning for students.

Able to prioritize and expedite responsibilities efficiently plus excellent communication skills.

Responsible, flexible, initiative-taker with a passion for helping and motivating others.

Dependable, dependable, collaborator with diversities in the work and adult learning environments.

PROFESSIONAL EXPERIENCE

INSTRUCTOR MEDICAL ASSISTANT

ECPI University, Faculty, Charlotte, NC 05/22- Present

Planned and organized instruction in the maximum learning environment.

Evaluated students’ academic performance using varieties of assessments and techniques.

Provided direct instruction and practical leaning in an engaging learning environment.

Maintained records for each student, accurate daily and weekly attendance.

Performed all instructional duties to support as assigned.

Motivated, and encouraged all students in academic learning.

Taught and performed all skills in essential Patient Intakes with vital signs and Clinical skills.

Taught and performed all courses in Ethics in Healthcare, EKG, Phlebotomy, Medical office procedures 1 & 2.

Provided all direct experiences with and taught all Pathophysiology, Phlebotomy skills, Billing and Coding courses.

Taught using Moodle/Canvas online tools for eLearning, and online classes.

Taught and train coding claims for preparation and diagnostics coding ICD-10-CM with Procedural coding, CPT, HCPCS.

Apply working medical Insurance and billing with electronic health records of HIPAA and HITECH.

Maintained a fair and accurate grading policy and adhered to all instructional policies, rules, and regulations.

REGISTERED MEDICAL ASSISTANT

Atrium Healthcare Systems, Medical Assistant, Waxhaw, NC 04/22 – Present

Administered vaccine states, private, antibodies and steroid medications.

Performed phlebotomy, and process lab requisitions on patients, using (POCT) Point of care Testing with various tests.

Conduct all patients with HIPAA compliance, safety regulations.

Performed all waived testing with microscopic testing of KOH, and wet prep.

Performed in-office testing stat orders, triaged patients and obtain vital signs.

Performed Quality reports of pap smear orders, mammograms, bone density and other outside testing

Managed medication refills, narcotics, and emergency medications/equipment per patient notifications.

Performed EKGs, minor surgical and other procedures.

Conducted all patients’ vital signs using EMR/EPIC systems.

Performed all routing slip for all prescriptions for patients daily.

Managed all safety regulation of the clinic and adhere to all compliances to be current like OSHA, Blood borne pathogens.

Managed updates on health maintenance at all patient visits, accurately identifies medications changes and allergies information at each visit.

Demonstrate clinical thinking skills and decisive judgement in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision.

Utilized the standard precautions, complies with policies and other regulatory agency standards.

Conduction of all Point of Care testing (POCT) per standards order per providers.

Performed and maintenance of POCT in-office lab procedures as apply.

Completes lab requisition, prepares specimen for pick-up, and adhere to standards of the CLIA for laboratory.

Performed COVID/Influenza, PCR tests in the office.

INSTRUCTOR MEDICAL ASSISTANT

ECPI University, Faculty, Charlotte, NC 03/13-05/20

Maintained records for each student, accurate daily and weekly attendance.

Provided direct instruction and practical learning to engage learning environment.

Planned and organized instruction in the maximum learning environment.

Evaluated students’ academic performance using varieties of assessment and techniques.

Performed all instructional duties to support as assigned.

Participated in all graduation exercises and faculty meeting.

Taught online platform using the Microsoft Teams for Medical Assisting.

Motivated, encourage all students in academic learning.

Proficient in canvas using connect software for all courses learning for students.

Posted all grades promptly and conduct classes.

Proficient in EKG, venipuncture, and urine collection for drug screening with other DNA testing like hematology.

Maintained a fair and accurate grading policy and adhered to all instructional policies, rules, and regulations.

Taught and performed all skills in essentials Patient Intake Vital signs, with Clinical skills.

Taught and performed all courses in Medical Terminology, Ethic in healthcare, Pharmacology and Medical office procedures courses 1 & 2.

Provided all direct experiences with and taught all Phlebotomy skills, Billing and Coding courses.

Understanding the aspects of the medical payers and claims follow-up with payment processing.

Applying working medical insurance and billing with electronic health records of HIPAA and HITECH.

Proficient in Starfish usage for students’ documentation.

Externship coordinator for Medical Administration students.

INSTRUCTOR MEDICAL ASSISTANT

Bright wood College, Adjunct Allied Health Instructor, Charlotte, NC 12/14-03/15

Taught classes in Administration/clinical medical assistant including skills of injections

Taught venipunctures, EKG, minor surgeries and preforming all clinical skills

Taught courses in Law and Ethics, Pharmacology, Medical Assisting review for capstones and Anatomy and Physiology.

Provided direct instructions for administrative and clinical skills to enhance students’ knowledges

Taught classes on hospital and insurances information for coding and billing.

Participated in all graduation, posted all grades and attendance in timely.

Maintained a fair and accurate grading policy and adhered to all instructional policies, rules, and regulations.

INSTRUCTOR MEDICAL ASSISTANT

Kaplan College, MA Allied Health Instructor, Charlotte, NC 05/13-12/14

Taught classes in Administration/clinical medical assistant including skills of injections

Taught venipunctures, EKG, minor surgeries and preforming all clinical skills

Taught courses in Law and Ethics, Pharmacology, Medical Assisting review for capstones and Anatomy and Physiology.

Provided direct instructions for administrative and clinical skills to enhance students’ knowledges

Taught classes on hospital and insurances information for coding and billing.

Participated in all graduation, posted all grades and attendance in timely.

Maintained a fair and accurate grading policy and adhered to all instructional policies, rules, and regulations.

INSTRUCTOR MEDICAL ASSISTANT

Southeastern Institute, Allied Health MA Instructor, Charlotte, NC 05/10- 01/13

Maintain records for each student daily and weekly attendance.

Administered the pre/post tests in all classes with clinical labs courses.

Maintained accurate and fair grading policy for all students per instruction policies.

Maintained all laboratory classrooms in a clean and orderly manner

Conduct all classes in a timely and prompt manner.

Taught all medical assistant courses clinical and medical office administration for all classes.

Maintained all students’ vaccinations records for externship and applied all the standards to adhere with the institution.

REGISTERED MEDICAL ASSISTANT

Novant Health, Medical Assistant, Charlotte, NC 12/08-04/10

Administered Vaccine for children state, antibodies, and steroids medications.

Performed measurements and weights on all children from infancy and beyond, vital signs.

Refilled medication to pharmacy and notifies patients, triage, EKGs, catheterization for infants.

Performed all in-office waived tests-Mono, Strep, Influenza Urinalysis, hemoglobin, lead, PKUs in the labs.

Assisted in minor surgeries, patient care with physicians.

Managed room preparations for surgical, non-procedures and sterilized all instruments, packing for surgeries.

Disinfected all rooms, followed all OSHA compliances and Bloodborne pathogens.

Performed all stat labs for PKUs for the infant children with orders per physicians.

MEDICAL CODER

Heart Care Center, Medical Coder, Charlotte, NC 06/07-02/10

Recognized and assigned appropriate codes to all Cardiology and Internal Medicine charges.

Monitored Medicare patients’ billing and verified all charges.

Assigned codes to all E/M levels of hospital charges and operative reports.

Assigned appropriate ICD-9-CM codes to all charges and operative reports

Work on quality reports from patients and submission of charges to Insurance companies

Applied abstract codes for services rendered in the clinic.

REGISTERED MEDICAL ASSISTANT

Credential Medical Staffing Agency, Medical Assistant, Charlotte, NC 07/07-11/08

Scheduled appointments updates in chart in the EMR system and maintain records

Performed blood pressure, EKGs, venipuncture as needed with other clinical duties

Assisted with patients’ information regarding records, supporting educational materials.

Obtain vital information on patients and performed all Medical Assistant duties as required.

Worked in various capacities in Endocrine, Pediatrics, Family medicine, dermatology, Internal Medicine, cardiology neurology.

CODING AND DATA ENTRY-II

Mid-Carolina Cardiology, Medical Coder, Charlotte, NC 11/05 – 03/07

Recognized and assigned appropriate codes to cardiology operative reports.

Monitored Medicare patient’s billing and performed daily claim check via ECIS.

Maintained and verified physician’s charge accounts, delinquencies, and rounded hospital intake report cards of charges

Implemented third-party reimbursement and coding updates.

DATA ENTRY

Office Team Staffing Company, Minneapolis, MN 02/05-10/05

Data entry Mortgage Department, WACHOVIA, Minneapolis, MN

Data entry for medical records of Abbott Northwestern Offsite Office Minneapolis, NC

Data entry on companies’ codes on billing.

VOLUNTEER

Red Cross headquarters, St. Paul, MN 08/04-10/05

CPR/First aid employee, trained clients on First Aid Fast track for the elderly.

Staffed Red Cross functions with blood draw training activities

Managed health drive with students, volunteers to classroom donation with students

Managed student’s health club, donation blankets drive for Ronald McDonald House.

Coordinated students at the volunteer centers and distributed all job aids for each individual supervised.

CODING SPECIALISTS II

University of Minneapolis Physicians, Minneapolis, MN 09/02-07/04

Allocated appropriate codes charge entries for payment postings and utilized confidentiality.

Monitored charts for HIPAA compliance and confirmed appropriate documentations.

Verified repay reports for all CSU accounts and performed other duties as assigned.

Applied charges for coding for hospitals and clinics for pediatrics, Internal medicine, and Cardiology charges.

MEDICAL ASSISTANT

Fairview University Medical Center, Minneapolis, MN 05/99-12/02

Scheduled check out appointments for patients’ future visits

Filed charts in medical records and pulled appropriate charts for daily visits

Clinic floater in the practice assists where needed for various medical assistant duties

Patient education on various diseases and that are prevented

Administered injection in various sites like deltoid, subcutaneous, ventrogluteal, Intradermal, and Z-track.

PROFESSIONAL AFFILIATIONS

American Academy of Professional Coders (AAPC) Member

Formal VP and Past President of Local Chapter-Mooresville, NC Member

American Health Information Management Association (AHIMA) Member

American Medical Technologies (AMT) Member

National Healthcare Association (NHA) Member

American Red Cross (CPR) Member

American Medical Technologist (AMT-AHI) Member

CERTIFICATIONS

Registered Medical Assistant (RMA) 12/99-current

Certified Procedural Coder (CPC) 01/05-current

Certified Cardiopulmonary Resuscitation- Adult/Child/infant (CPR) 08/18-current

National Healthcare Association (NHA-CPT/CET) 08/11-current

Certified American Medical Technologist (CAHI) 02/12-current

EDUCATION

Walden University, Minneapolis, MN Obtaining Ph.D. Public Health Administration/ Health Policy

Strayer University, Charlotte, NC Master Health Service Administration

Strayer University, Charlotte, NC Master Public Health Administration

St. Catherine University, St. Paul, MN Bachelor of Science in Health Services

St. Catherine University, St. Paul, MN Bachelor of Information Management

St. Catherine College, Minneapolis, MN Associate of Science in Health Information Specialist

High Tech Institute, Brooklyn Park, MN Diploma in Medical Assistant

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