Customer Service Loan Officer
Resume:
Donna Lemire
Looking forward to new possibilities
Orangevale, CA 95662
***********@*****.***
Seeking customer service opportunity to work in a team environment. I have several years of experience working with the public in a variety of service industries, and currently have a long standing reputation of superior customer service for both my clients and personal tenants. I am problem solver looking for solutions to challenges facing my clients and coworkers. Authorized to work in the US for any employer
Work Experience
Realtor
New Vision Realty Group - Roseville, CA
October 2015 to January 2020
Realtor helping both buyers and sellers with their real estate goals. I love helping people navigate through the escrow process. I love my job.
Short Sale Specialist
CONNECT REALTY - Roseville, CA
January 2008 to 2014
I successfully closed 21 short sales. These sales resulted in reduced mortgage pay offs to the mortgagors because of homeowner's financial hardship. I created lists of items for the clients to collect and get to the banks. I worked with several owners who had their properties occupied by tenants and helped guide the seller to work with the tenants through the escrow process. Realtor
WEICHERT REALTORS AND CMA FINANCIAL - Folsom, CA
June 2006 to January 2008
-representing couples who wanted to be homeowners for the first time. I was also a loan officer at the time so I went to classes on loan programs and grants. I could not only help locate them find a neighborhood and home type but also be there to reach milestones on the mortgage loan. Accounting Rep
BEACH & ONEIL INS - Fair Oaks, CA
January 2003 to March 2005
Handled all aspects of general ledger and was the direct contact person to the corporate owners. I created finance agreements for the larger policyholders, handled collection accounts, paid all the monthly expenses for the trust account, handled all deposits for the trust account and reconciled the accounting errors made by the customer service reps. I was able to streamline the responsibilities so that the corporation was more profitable.
Education
Some college in ACCOUNTING & REAL ESTATE LICENSING FOLSOM LAKE COLLEGE
January 2007 to May 2007
High school diploma or GED
Skills
• Senior Specialist from 2010 to current
Sacramento Magazine 2012 & 2013 Five Star Realtor, voted by my clients
• Account Reconciliation
• Accounting
• Escrow
• Loan Officer Experience
• Marketing flyers
• Appraisal BPO
• Fair Housing Regulations
• General Ledger Reconciliation
• Property management
• Bookkeeping
Certifications and Licenses
Real Estate License
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