DONNA M. BROWN

HEALTHCARE LEADER/RECRUITER/ADMINISTRATIVE PROFESSIONAL

Poudle

Healthcare Leader with comprehensive background in building, transforming,

retaining best patient experience and performance excellence. Innovative and

committed, demonstrated success in developing and executing strategic vision

and successfully achieved operational and revenue goals. Dedicated to

proactively identifying and resolving issues, while motivating staff. Graceful,

effective communicator, and easily approachable.

EXPERIENCE

OFFICE MANAGER

Amita Healthcare

2020 - 2021

e Performed all associate, evaluations and performance reviews

e Hosted daily safety huddles with all staff and providers

e Provided excellent customer service to all patients and staff

COORDINATOR OF STAFFING

Advocate Aurora health

2018 - 2020

e Maintain and coordinate the functioning of the nursing division staffing/ scheduling and patient

classification system through data collection and data entry.

@ Collaborate with; Managers, Nursing Supervisors, charge nurses and others in maintaining

appropriate staffing levels according to acuity.

e Serve as a resource to all disciplines in the Nursing Division on patient acuity statistics and actual

staffing data to be used for daily staffing, management reports, and annual budget decisions.

e Responsible for performing varied secretarial and clerical duties. Responsible for coordinating

Shared

SUPERVISOR, STAFFING RESOURCE OFFICE

The University of Chicago Medicine

2016-2018

ee Maintain and coordinate the functioning of the nursing division staffing/ scheduling and

patient classification system through data collection and data entry.

@ e Collaborate with; Managers, Nursing Supervisors, charge nurses and others in maintaining

appropriate staffing levels according to acuity.

e@ e Serve as a resource to all disciplines in the Nursing Division on patient acuity statistics and

actual staffing data to be used for daily staffing, management reports, and annual budget

decisions.

@ e Responsible for performing varied secretarial and clerical duties. Responsible for

773-***-****

et

™. — advov4@r.postjobfree.com

Qg 5210 Brookshire Estates Dr

Plainfield, Illinois 60586

EDUCATION

SECONDARY SCHOOL

Harold L. Richards High School

1989- 1993

BUSINESS ADMINISTRATION

University of Phoenix

2012

SKILLS

Over 15 years of Administrative Experience in a

managerial support role

Supervisor/Training Coordinator/Staffing Coordinator

EMR Systems/Trainer and editor for time and

attendance

Problem-Solving

Computer Literacy

Project Management Tools

Strong Communication

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