1. Administrative Assistant Office 2. Data Entry 3. Customer Service

SHEENA WILLIAMS

**** ***** **** ******. *******, IL 60620

Cell: 773-***-****

**************@*****.***

SUMMARY

Accomplished Business Professional skilled in achieving managerial administrative support to CEO staff and personnel in a multi-dimensional environment. Data analyst, process management, compensation and budget expert. Immersed into a culture of high grace and integrity, that build the capacity to utilize organizational skills alongside administrative management to meet goals of expanding administrative functions in the health care industry.

SKILLS & QUALIFICATIONS

PROFESSIONAL EXPERIENCE

Addus Home Care, Inc. May 2010-Present

Home Health Care Aide Chicago, IL

Provides daily therapeutic care and case management for severely, emotionally disturbed elders

Assists with daily living activities and routine care (i.e. house cleaning & laundry)

Transport client to doctor’s office, grocery store and other essential errands

Observe and report to client’s condition and suggest modifications for alternative health plans to improve client behavior

Assist in financial planning and budget for client’s living arrangements and expenditures

City Staffing: Employment Agency August 2005- March 2010

Various Temp Agency Cites Chicago, IL

Participated in contract, temporary wide agencies (i.e. Administrative II & Business Analyst)

Provided administrative support to ongoing functions amongst the team, staff, and organization

Responsible for scheduling and coordinating meetings, travel, and other group activities.

Conducted intensive literature reviews and analyzed data to prepare reports, charts, budgets, and other presentation materials.

Robert Morris University August 2003- May 2005

Business Administrative Assistant Chicago, IL

Responsible for sending out and receiving correspondence, alongside keeping an abreast of mail distribution

Acted as an office assistant and Business Administration liaison for campus resources and various activities

Prepared office documents, memos, and complied to supplemental request from interim supervisors

Performed general clerical duties and managed office records

Student Career Advisor January 2004-May 2005

Developed supplemental academic activities and workshops that support classroom instruction based on course syllabi

Assisted in educational gaps by conducting programming and outreach efforts monthly

Recommended leadership and management areas to Administrators, while implementing program initiatives

Participated in weekly meetings with coalitions and campus resources to enhance diversity and inclusion

EDUCATION

Bachelor’s of Science in Business Administration Robert Morris University

Major: Business Administration & Management GPA: 3.5/4.0

Degree Completion: 05/2005

Budgeting

Project Development

Training and Capacity Building

Planning and Coordination

Data Processing

Compelling Leadership &Excellent Communication

Recruitment of Sustained Community Partnerships

Compliance of HIPAA & Confidentiality Agreements

Health & Aging: Safety Health Educator

Compelling Leadership

Moderate Knowledge of Data Analysis Coding and Method Systems

Customer Service

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