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Customer Service Care Technician

Location:
Birmingham, AL, 35203
Salary:
$15.00
Posted:
March 03, 2023

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Resume:

Birmingham, AL *****

1-205-***-****

advopk@r.postjobfree.com

SUMMARY

I am a very hard and dedicated

worker and I'm a very

Motivated Human Resources

Specialist offering 2 years of

experience promoting employee

retention through incentive

programs and well-researched

compensation packages.

Well-versed in employment

regulations and records

management requirements.

Tech-savvy individual with

advanced knowledge of job-related

software.

Driven and decisive offering years

of experience managing human

resources teams to deliver

compliance, personnel

communication and workforce

programs. Flexible and focused

with expertise in recruitment and

retention, mediation, staff training

and development and complex

problem resolution. Develops and

implements HR strategies and

initiatives aligned with overall

business strategy.

I'm accommodating focused on

sourcing high-quality candidates

and minimizing turnover to

enhance team productivity.

Coordinated and organized

professional with years of vast

Cindy Carlisle

EXPERIENCE

June 2021 - January 2023

Lead Staffing Coordinator Crown Staffing Bessemer, AL February 2013 - December 2017

PCT (Patient Care Technician) Addus HomeCare Vestavia Hills, AL January 2007 - January 2013

I was responsible for running background checks administrating drug test taking care of the needs of all field associates and

Keeping track of payroll and make sure all the companies that have contracted with needs were met and they had reliable workers

Oversaw staffing and related operations, spanning interviewing, hiring and mentoring personnel.

Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing manuals.

• Provided support during new employee interviews and orientations. Worked with human resources teams to align staffing decisions with regulatory standards.

Facilitated procedures surrounding employee termination, transfer and discipline.

Kept track of timekeeping responsibilities and employee time off requests when completing schedules.

Assisted payroll teams by reporting employee hours and calculating correct compensation.

• Prepared KPI reports to measure employee productivity and progress.

• Created and modified job descriptions within all departments. Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.

• Contacted job applicants to inform of application status. To fulfill the needs of my clients take them to their doctor's appointment administer their meds And make sure they eat a proper meal and their hygienes are taking care of

Documented patient intake and dietary requirements and aided with feeding and monitoring.

Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.

Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Promoted patient satisfaction by assisting with bathing, dressing and exercising.

Supported healthy patient skin with bedside baths, wound care and integrity checks.

Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.

• Kept instruments and equipment clean and sanitized. Prepared patient chart for admission and compiled appropriate paperwork.

experience managing employee

relations activities in fast-paced,

growing company. Attentive listener

committed to building strong,

trusting relationships with staff and

management.

I'm also a Certified Nursing

Assistant diligent about serving

patient's medical and personal

needs. Focused on delivering

high-quality care to individuals from

diverse backgrounds. Dedicated to

protecting patient safety and

promoting satisfaction with facility

services. Kind and energetic

professional with outstanding

bedside manner and charting

abilities.

I'm also a former dedicated

Preschool Teacher that brings high

energy, early intervention

knowledge and dedication to

preschoolers. Focused on planning

diverse activities to enrich learning

and promote individual growth.

Encouraging, upbeat and motivated

to positively impact

students.Specializing in early

childhood development for students

with special needs. Adaptable to

particular learning needs and

abilities of each child. Committed to

helping diverse learners reach

maximum potential.

SKILLS

• Dementia care

• Tube feeding

• Hospice care

• Vital signs

• Catheter care

• Nursing

• Memory care

Developmental disabilities

experience

• HR sourcing

• Negotiation

• Talent management

• Interviewing

• Recruiting

• Communication skills

• Sales

• ATS

• Cold calling

Preschool Teacher Korner Kollege Birmingham, AL

• Implemented hands-on, play-based strategies for experiential learning.

• Taught children foundational skills in colors, shapes and letters. Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.

Developed professional relationships with parents, teachers, directors and therapists.

Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.

Established indoor and outdoor safe play environments for toddler-age children.

Collaborated with colleagues on developing new classroom projects and monthly themes.

• Incorporated music, art and theater into lesson planning. Enhanced sensory abilities by giving children access to numerous textures and shapes.

• Administered and documented results of student assessments. Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.

EDUCATION AND TRAINING

August 2000

High School Diploma

West End High School, Birmingham, AL

College Computer Science

Lawson State Community College, Birmingham, AL

• Employee relations

• ADP

• Succession planning

• PeopleSoft

• Human resources

• Paychex

• Talent acquisition

• Workday

• Employment & labor law

• Lead generation

• Salesforce

• Training & development

• Relationship management

• Employee evaluation

• Research

• Lever

• HRIS

• UltiPro

• Social media management

• Customer service

• Personnel recruitment

• Teambuilding

• Data management

• Supervision & leadership

• Friendly, positive attitude

• Critical thinking

• Multitasking

• Microsoft Office

• People skills

• Clinical training

• Acute and rehabilitative care

• Mobility Assistance

Medical device products and

services

• Healthcare expertise

• Sterilization techniques

• Infection control standards

• Patient positioning understanding

• Feeding assistance specialist

• Collecting vital signs

• Medical terminology knowledge

• Grooming and bathing assistance

• Preparing meals

• Helping with medication

• General housekeeping ability

• Patient relations

• Respiratory equipment training

• Able to lift 120 pounds

• Effectively work with parents

• Social skills development

Training in food handling

preparation

Excellent classroom

management

• Effective listening

• Schedule creation and

maintenance

• CPR/First-aid certified

• Calm and patient

Certified in Early Childhood

Education

• Decision-making



Contact this candidate