Store Manager Retail Sales

STEPHEN CRIDEN

**** ****** ******* *** *******, FL 33594 813-***-**** cridenfl@ gmail.com

OBJECTIVE

To obtain a position that utilizes the management and customer skills I have acquired over the years and to prosper with a strong company that can benefit from these skills.

SKILLS PROFILE

Top performer in sales and customer satisfaction; achieves frequent repeat business; excellent presentation skills; effectively leads subordinates with minimal turnover; repeatedly recognized by upper management as achiever; brings high profit margins to company; manages expenses; analyzes sales to determine trends.

EMPLOYMENT HISTORY

Store Manager Men's Wearhouse and Tux

Tampa, FL 12/1997 - 12/2010

Handle all aspects of this retail establishment, including sales, profit/loss analysis, payroll, expenses, hiring, training, merchandising, use of Microsoft products for promotional materials, analysis, and store communications; responsible for all bank deposits; keep sales figures and analysis current.

Accomplishments include:

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Increased sales (during recession) by 22%

Increased rental units (during recession) by 14%

Won retail sales contest for entire district with an increase in retail sales by 238%

Increased yearly sales by 68% in two years

Awarded top store in Florida for percentage increase of sales for a quarter (41%)

Recognized as top performer in President's club two years running

Ranked #5 store in company for highest increase in sales (89%)

Reviewed resumes for perspective employees

Hired and trained new employees

Maintained excellent customer satisfaction with repeat business

Assistant Manager Syms Corporation

Tampa, FL 2/1991 - 11/1997

Directed efforts of employees in sixteen departments including children's, men's, women's, and domestics; trained new employees; maintained excellent customer relations; coordinated merchandising, inventory, and security; analyzed daily sales data and inventory to plan promotions and made adjustments for promotions; played key role in Tampa location becoming leader out of 38 stores; increased department sales (160%); organized and implemented daily cash sales reports; transmitted daily sales figures to company headquarters.

EDUCATION

Bachelor of Science, Business Administration State University College at Buffalo, New York, 1990

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