Hector Huaracha
Area Field Manager/ Senior General Manager/ Store Manager - Uhaul Moving Company of
South Bay
Manteca, CA 95337
*******************@***********.***
Experienced Area Field manager adept at problem solving, customer service and hiring and training hardworking, quality staff.
Authorized to work in the US for any employer
Work Experience
Warehouse Supervisor
Prime Time Nutrition - Hayward, CA
August 2018 to Present
• Manage scheduling and task delegation for 10-member warehouse crew.
• Promote safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
• Oversaw inventory control levels and verified storage and organization processes were upheld correctly.
• Record information, shortages and discrepancies to keep records current and accurate.
• Supervise all warehouse operations, including shipping and receiving, distribution, and workplace safety.
Amazon Delivery Driver
Tollo Transport
January 2021 to October 2022
1. Part time delivery driver/sweeper
2. Help/assist other drivers to complete their routes Area Field Manager/ Senior General Manager/ Store Manager Uhaul Moving Company of South Bay - Fremont, CA
March 2001 to July 2018
Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Opened a new store location and assisted in recruiting and training new staff. Reorganised the sales floor to meet company demands. Determined staff promotions and demotions, and terminated employees when necessary. Stocked and restocked inventory when shipments were received. Trained all new managers on store procedures and policies. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Wrote order supply requests to replenish merchandise. Completed a series of training sessions to advance from Assistant Manager to Store Manager. Worked closely with the district manager to formulate and build the store brand. Completed weekly schedules according to payroll policies. Trained staff to deliver outstanding customer service.Addressed and corrected sales staff communication issues in a tactful and effective manner.
Worked closely with the district manager to formulate and build the store brand. Filled in last minute as supervisor in case of emergency Constant training done for employees to comply with company changes, policies and directions Worked in a highly stressed environment and still producing great customer service Repairing and scheduling equipment in a timely fashion to ensure customer readiness Assisting and supporting independent dealers with our brand of service Required monitoring and auditing to sister stores according to company policies and directions Quality control on all finish repairs and products Ensuring customer satisfaction will bring repeated business Education
High school or equivalent
Skills
• Management (10+ years)
• Warehouse experience
• Warehouse Supervisor Experience
• Shipping & Receiving
• Warehouse Management
• Equipment Repair
• Logistics
• Auditing
• Forklift
• Inventory Control
• Merchandising
• Warehouse Distribution Experience
Military Service
Branch: United States Marine Corps
Service Country: United States
Rank: Sergeant
December 1996 to March 2001