Customer Service Assistant Manager
Resume:
Cheryl N. Duncan
Apt. **
Kingsport TN 37660
******.********@*****.***
Professional Summary
Strategic planner and operational leader with strong background in customer services, along with improving the performance, productivity, and efficiency of defined organization operations along with a life- long love of cooking and takes great pleasure in seeing people enjoying the food I prepare. A resourceful team player and fast learner who is customer service detailed-oriented, has friendly and respectful communication skills, and a sound track record of executing program proficiencies and goals. Skills
● Dining Service Planning
● Scheduling
● Ordering
● Team Leadership
● Cooking, Prepping
● Proficient in FDA standards, policies, and guildelines
● Servsafe trained
● Menu planning
● Proficient with proper sanitation and cleanliness of facilities and equipment
● Proficient using slicers, ovens, stovetops, flat-top grills, microwaves, friers, robo-coups, mixers, blenders, sharpe knives, dish machines, steamers, and other kitchen equipment, following recipes and menus and computer skills
Education
High School Diploma, Harts High School 1977
Associate Degree, General Studies, Logan WV Community College, 1990 Regents Bachelor of Arts, Marshall University 1993 Work History
Cook, Brookdale Senior Living, Colonial Heights, TN, October 2022 -present Prepares, preps, and bakes meals for community residents in accordance with physicians prescribed nutritional orders.
Cook, Holston Valley Medical Center, Kingsport, TN, August 2020-October 2022
Prepared, prepped, baked, and/or steamed meals for patients, followed prescribed physician nutritional orders.
Night Deli Manager, Ingles Market, Colonial Heights, TN Supervised deli personnel, provided outstanding customer services to patrons, scheduled deli employees, ordered stock, designed weekly hotbar menu’s, implemented company policies and best practices and procedures. Maintained sanitary measures and policies.
Cook, Food City, Kingsport TN
Prepped and prepared daily menu for hotbar, salad bar, and Asian wok and maintained great customer services and implemented necessary sanitation and cleanliness of kitchen.
Manager, CosmoProf Beauty Supply, Shelby NC
Supervised and managed store employees, provided excellent customer services, ordered stock, prepared schedules, made daily bank deposits, trained staff, and maintained store cleanliness.
Night Assistant Manager/Cook/trainer/server, Cracker Barrel Old Country Store, Gaffney, SC
Assisted to supervised and manager employees, assigned work areas, provided excellent customer services, cooked meals, cleaned store, intervened when customers requested a manager, trained cooks and servers, took orders, assisted with scheduling employees, assisted with inventory and ordered stock as necessary.
Bob Evans
Red Lobster
SageBrush
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