Customer Support Admin Assistant
Resume:
Tanya Gordon *************@*****.***
850-***-**** Home 4825 Woodland Ave
678-***-**** Cellphone Royal Oak, MI 48073
Citizenship: US
Work Experience
IT Manufacture 06/2020-Present
Mayco International S: Varies
42400 Merrill Rd P: Varies
Sterling Heights, MI 48314 40+hrs/wk. – $70,000/yr.
Duties: Manufacturing IT, set up stations for production, check network, help with emails, work on cellphones, map drives and fix printers. Also learned a little robotic, PLC and maintenance. Running my own plant on the IT side of manufacturing. Help support our other building that are out of state and within the state. Sometimes travel back and forth to those plants. Inventory along with rebooting serves. Dealing with new projects within the company.
Backup Supervisor 02/2019 – 06/2020
Mayco International S: Varies
42400 Merrill Rd P: Varies
Sterling Heights, MI 48314 40+hrs/wk. – $50,000/yr.
Duties: To schedule production for department known as JL/JT/Half door line of Jeep Wranglers, Jeep Gladiators and Half Doors for Jeep Wrangler as well. Doing and fixing inventory on our inventory replenishment system. Also, helping floor support if needed. Teaching floor support how to use our WCM board to keep up with maintenance within the department. Learned all our other departments from operator job to supervisor job. Traveled to our other plant to investigate and inventory what all they have in stock.
JL Assemble 10/2017- Present
Mayco International S: Varies
42400 Merrill Rd P: Varies
Sterling Heights, MI 48314 40+hrs/wk - $35,088
Duties: To maintain a safe, clean, and healthy environment and ensure the compliance with the company’s rules and policies. When being a floor person requires the following task such as giving breaks to the operator’s, making sure the lines are stocked, do errands for my supervisor when needed, do inventory when needed, and help fix robots if they break down. Sweeping the floor and wipe down machines to keep them looking new are expected. Working as a team and helping each other keeps the department organized. Make doors for Jeep Wrangler.
IP Assemble 07/2015 – 02/2019
Mayco International S: Varies
42400 Merrill Rd P: Varies
Sterling Heights, MI, 48314 40+hrs/wk.- $31,225/yr.
Duties: To maintain a safe, clean, and healthy environment and ensure the compliance with the company's rules and policies. To maintain and update the results related to various tests and inspection procedures conducted regarding the product specification. To make sure that all the parts, labor, and other processes are progressing at the given time. To resolve discrepancies and maintain the integrity of the subordinate staff members by keeping a close eye on their timings and attendance. To discipline, orient, train, and motivate the staff members to achieve highest level of quality. Occasionally, they may need to train new members. To monitor, maintain, and repair the equipment as per the requirements and to ensure good teamwork by constantly keeping in touch with labor supervisor, quality analyst, and other senior members
Junior Supervisor of Janitorial Services 02/2013-08/2013
JC Penny S: James Madison
2000 Martin Luther King Jr Blvd. P: 850-***-****
Panama City, FL, 32405 25hrs/wk.- $20,125/yr.
Duties: Supervised work activities of janitorial personnel in commercial establishment. Assigned duties, inspected work, and investigated complaints regarding janitorial services and take corrective action. Purchased janitorial supplies and equipment and take periodic inventories of supplies.
Work Experience
Admin Assistant 01/2012-12/2012
Kelly Services S: Varied
2408 Lisenby Ave P: 850-***-****
Panama City, FL, 32405 35 hrs./wk. $27,652/yr.
Duties: Performed administrative and office support activities for multiple supervisors. My duties included answering telephone calls, receiving and directing visitors, word processing, filing, and faxing. Handles calls and promptly forwards them to appropriate person. Provide administrative/secretarial support for the department/division such as answering telephones, assisting client, and resolving and referring a range of administrative problems and inquiries.
Work Experience
Caretaker/ Admin Assistant 06/2009-01/2010
Sterling House S: Aubrey White
2575 Harrison Ave P: 877-***-****
Panama City, FL, 32405 20 hrs./wk. $16,322/yr.
Duties: Organize and provide documents, reports and information to department and external clients in a useful and well-organized manner. Order office supplies and equipment. Ensured that doors and windows are locked when the building is vacant and supervised cleaning staff. Carried out minute repairs and reported major problems to supervisor. Checked the premises to guard against damage or break-ins. Opened up the building in the morning and locked it at night. Interviewing client and providing customer support. Analyze data obtained from a variety of sources.
High School Diploma:
A.D. Harris High School
Panama City, FL 32402
05/21/2009
Currently: Enrolled in Macomb Community College for my AAS degree in IT.
References:
Jamelia Givens
Previously Worked for Douglas DHS
Department of Veteran Affairs
*******.*.******@*****.***
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