Customer Service Pharmacy Technician

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CHRISTINE AKINYI AUMA

Pharmaceutical Technologists

P.O BOX 13366-0100 NAIROBI-KENYA • +254********* • ***********@*****.***. • Detail-oriented professional pharmacy technician with more than 18 years of experience. Commitment to quality and accuracy in dispensing and labeling medications. Dedication to providing high levels of customer service to patients and providing important information about medication and side effects. Reliable self-directed employee with a strong work ethic and readiness to become a valued team member. WORK EXPERIENCE

Pharmacy technologist January, 2019- Ongoing

Goldchem Pharmacy, Nairobi

• Managed an inventory system for the drugstore.

• Dispensed and compounded drugs.

• Carried out labelling of drugs

• Recorded patient prescriptions.

• Counselled patients and caregivers on proper use and administration of drugs. Pharmacy technologist January 2018-April 2018

Gikopharm Pharmaceutical, Gikomba

• Processed drug prescription orders from physicians and cross-checked information about the patient and drug for accuracy.

• Recorded patient prescriptions and packaged drugs for treatment while affixing labels and instructions to patients.

• Provided information and assistance to drugstore customers by answering questions and partnering with the pharmacist when needed.

Pharmacy technologist March, 2010- December, 2017

Sport Chemist, Buruburu

• Prepared and administered drug and treatment pharmaceuticals for patients by filling bottles with various medicines.

• Managed an inventory system for the drugstore chain by counting stock every day, ordering supplies weekly and organizing materials.

• Ensured the storage of drugs and ingredients was in line with industry standards regarding security and temperature requirements.

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• Maintained proper and accurate records of patient's prescription. Pharmacy technologist April, 2005- December, 2010

Kobala Chemist

• Mobilized efficient pharmaceutical stock management.

• Prepared and administered prescribed drugs.

• Maintained proper and accurate records of patient's prescription.

• Trained care givers on proper drug administration. Pharmacy assistant November, 2004 - March 2005

Red Hill Pharmacy

• Compounded and recorded medications

• Recorded and maintained stock of all drugs

• Conducted over the counter patient drug administration. EDUCATION

NAIROBI TECHNICAL TRAINING INSTITUTE January- December, 2003 Certificate in pharmaceutical technology

ACHEGO GIRLS HIGH SCHOOL 1996-1999

Kenya certificate of Secondary Education (KCSE) Attained a mean aggregate of D (Plain) WANG’ROT PRIMARY SCHOOL 2003-2010

Kenya certificate of Primary Education (KCPE) Attained a mean aggregate of C (plus) SKILLS & OTHER

PROFFESSIONAL SKILLS

• Pharmaceutical assistance

• Knowledge of dispensing drugs

• Ability to affix drug labels and instructions

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• Ability to prescribe medicine

KEY SKILLS

Teamwork:

I possess strong commitment to team environment dynamics with ability to work with individuals at all levels in an organization. Also I can fit and work in all levels of the organization. Communication skills:

I possess good oral and written communication skills with strong listening skills to help me have a clear comprehension of instructions from the physician and pharmacist. Critical thinking:

I have high level of critical-thinking skills to help prevent possible drug interactions and mistakes in the workplace that could lead to serious consequences. 4 P a g e

REFEREES

DR. NICHOLAS BUNEI

DIRECTOR

GIKOPHARM PHARMACEUTICAL GIKOMBA

TEL: +254***-***-***

DR. BEATRICE ONG’ANY

DIRECTOR

REDHILL PHARMACEUTICAL COMPANY

TEL. +254*********

DR. JOHNSON MWANGI NDEGWA

DIRECTOR AND CHIEF PHARMACIST

GOLDCHEM PHARMACEUTICALS

TEL. +254*********

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