Sales Associate Customer Service
Resume:
AFRA JAVADI
*** ***********, ***# *** ******, CA 92612
Phone: +1-310-***-****
Email: ****.***@*****.***
Experience
Shahi Restaurant April 2019 – May 2020
On April 2019 I opened my own restaurant with my partner. A Persian cuisine restaurant In Los Angeles Westwood area. During Pandemic we closed the restaurant permanently.
• Enthusiastic and detail-oriented waitress and experience in the service and hospitality industry. Knowledgeable about food and beverage pairings, inventory management and kitchen preparation. Excellent memorization skills with an outgoing, personable attitude. Successful at building relationships with customers to increase loyalty and repeat
• Plan menus for special events
• Working in the kitchen and preparing food
• Food preparation and safety
• Ordering procedures
• Bill computation and POS system
• Customer service and communication
• Time management and problem- solving
• Sign paychecks
• Order food and supplies
• Balance the cash intake at the end of a shift
• Supervise employees
• Ensure customer satisfaction
• Monitor adherence to health and safety regulation
• Negotiate contracts with suppliers
JPMorgan Chase &co. November 2018 – May 2019
• Career bank teller with experience providing stellar customer service in local banking Establishment. Proven track record of accurate financial transactions and balanced cash drawers. In-depth knowledge of the institution’s financial services and credit offerings. Friendly, professional and detail-m oriented with a flexible schedule.
• Process all client transactions, including withdrawals, deposits, transfers, and loan payments
• Respond to client’s questions and concerns related to their accounts and bank products
• Accurately record each transaction to ensure all documentations and paperwork is in compliance
• Managed client access safe deposit boxes, cash boxes, and bank vault
• Sold and issued traveler’s checks, cashier’s checks, money orders, as needed
• Found solutions to client problems and concerns, including recommending credit and loan products
Macy’s Sales Associate August 2017 – October 2018
• Managed a cash register, including ringing up purchases and administering refunds as necessary.
• Greeting each customer that comes into the store in a warm manner.
• Assisted customers who required help with shopping and navigating the store.
• Ensured items were appropriately displayed in the correct area of the store.
• Open credit cart, meet my goals sales and customer service.
• Make sure customer left happy and found the suitable merchandise.
• Experience of providing skin care treatment and knowledge of beauty products
• Expert in working with all types of beauty products
• Sound knowledge on beauty treatment according to skin types
• Ability to answer all doubts of customer and recommend them best cosmetic products
• Ability to handle cash and schedule customer appointments
• Assessing skin type of customers and applying best suitable cosmetics for beauty treatment
• Recommending best and safe cosmetic lines to customers
• Offered friendly and professional skin care treatment to customers
• Sold the best cosmetic products to customers and developed professional relationships
Valentino Sales Associate Rome February 2016 – September 2016
• Provided excellent customer service while on the selling floor, fitting room and front end.
• Described use and operation of merchandise to customers
• Arranged items in favorable positions and areas of the store for optimal sales
• Worked as a team member to provide the highest level of service to customers
• Shared product knowledge with customers while making personal recommendations
• Maintained friendly and professional customer interactions
• Opened and closed the store, including counting cash, opening and closing cash registers
Blue Sand Sales Associate September2015 - January 2016
• Managed a cash register, including ringing up purchases.
• Greeting each customer that comes into the store in a warm manner
• Assisted customers who required help with shopping and navigating the store.
• Ensured items were appropriately displayed in the correct area of the store.
• Make sure customer left happy and found the suitable
• merchandise.
Schegge Leather Shop Sales Associate December 2014 - May 2015
• Provided high-quality customer service to optimize customer
• purchasing.
• Educated customers on available product options to meet and • exceed customer service level.
Sanya Sales Associate March 2014 - September 2014
• Cash handling, customer service
• Identifying customer requirements.
• Preparing merchandise for display.
• Assisting customers with purchase decisions.
Limoni Office Secretary February 2013 - February 2014
• Set up an appointment via E-mail / phone.
• Intracting and accomplishing with Co Company.
• Doing Office job.
Learco Sales Associate June 2012 – September 2012
• Cash handling, customer service
• Identifying customer requirements.
• Preparing merchandise for display.
• Assisting customers with purchase decisions.
The Gallery Cafè
• Invited customers into the restaurant in a friendly manner and seated them at appropriate tables
• Instructed guests on menu specials, took food and beverage orders, and answered and questions which may have arisen
• Paid close attention to dietary and allergic restrictions and remained clean and hygienic throughout all shifts
• Recommended perfect beer and meal pairings according to costumer tastes and fish of the day
Education
• Student of Business marketing at California State University Long Beach 2022- Currently
• Bachelor of Archeology August 2011 -
March 2016 Sapienza university of Rome, Italy.
• High School Math and Physics September
2005 - May 2010
Tehran, Iran
Skills & Abilities
• Transaction processing
• Accounting system and software
• Cash Handling
• Costumer service
• Office Machines, Microsoft Office, Outlook, 45 WPM/10 key,
• Machine Quest 3D, Autocue, Computer Literate, Tri-Lingual ( Italian,English & Farsi)
• Apple proficiency
• Time management
• Schedule management
Contact this candidate