Customer Service Bartender

KAYLA ELMER

**** ***** **, ****, ** ***** 315-***-**** ************@*****.***

OBJECTIVE

Resourceful individual who meets and exceeds productivity goals. Knowledgeable with resolving customer issues, with empathy and a friendly disposition. Strong ability to handle requests promptly and efficiently.

EXPERIENCE

Turning Stone Casino and Resort

Bartender October 2021 – present

Served bar patrons who ordered drinks including beer, wine, liquor, and mixed drinks.

Kept the bar safe, clean, and well stocked throughout each shift.

Perform daily inventory and weekly supply and product orders

Exercised good public and customer relations at all times

Handle difficult customer service situations while maintaining standards and following applicable liquor laws

S&A Towing and Recovery

SECRETARY DECEMBER 2017 – present

Provided clerical support to employees by copying, faxing, and filing documents

Wrote and proofread error-free letters, responded to emails, and answered phone calls to facilitate communication and enhance business processes and opportunities

EDUCATION

High School Diploma

Rome Free Academy, Rome, NY

September 2009 – June 2013

ADDITIONAL SKILLS

Well versed in the Microsoft Office Program, (Word, Excel, PowerPoint, Outlook, Project, Access)

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