Gisela Zlotos
**** ****** ** * *** *** Etobicoke Ont 437-***-**** **********@*****.***
HIGHLIGHTS OF QUALIFICATIONS
•Extensive experience in the retail sector providing outstanding customer service
•Sales and cashier experience
•Knowledgeable of products/services of company
•Excellent communication skills, verbal and written
•Ability to follow instructions/directions quickly and correctly
•Strong merchandise display skills and experience
•Outgoing, approachable, responsible
RELEVANT EXPERIENCE
CUSTOMER SERVICE/SALES SKILLS
•Greeted customers to store and offered assistance
•Established and maintained rapport with new and existing customers
•Answered queries, addressed concerns and resolved complaints
•Informed customers of company refund/exchange policies
•Alerted customers to upcoming sales, in store promotions
•Processed cash, debit and credit payments
•Operated optical scanner
•Lottery and tobacco sales
•Supervised self check outs
Work History
Cashier
Giant Tiger, Rexdale, Ont 2018- Present