chelsea

Richards

Contact Me

725-***-****

chelseataylor.lv23@gma

il.com

**** **** **

Las Vegas, NV,usa

Awards

Assessments

Customer service —

Highly Proficient

December 2020

Identifying and resolving

common customer issues

Full results: Highly

Proficient

Written communication —

Familiar

October 2021

Best practices for writing,

including grammar, style,

clarity, and brevity

Full results: Familiar

Following directions —

Proficient

December 2020

Following multi-step

instructions.

Full results: Proficient

Sales skills — Familiar

December 2020

Influencing and

negotiating with

customers

Full results: Familiar

Work style: Reliability —

Proficient

January 2022

Tendency to be reliable,

dependable, and act with

integrity at work

Full results: Proficient

Indeed Assessments

provides skills tests that

are not indicative of a

license or certification, or

continued

development in any

professional field.

Skills

Skills

• Microsoft Word

• Organizational Skills

• Computer Literacy

• Computer proficient

• Communications

• Problem Resolution

• Typing

• Time Management

• Customer Service

• Telemarketing

• Microsoft Publisher

• WordPress

• Event Planning

• Social media

management

• Email marketing

• Digital marketing

• Adobe Photoshop

• Adobe Acrobat

• Proofreading

• Adobe InDesign

• Order Entry

• Google Analytics

• Microsoft Powerpoint (3

years)

• Pet care

• Animal care

• Microsoft Excel

• Writing Skills

• Search Engine

Optimization (SEO)

• Microsoft Office

• Leadership

• Research

Languages

Languages you know

Interest

Your Interest

Summary

I am currently seeking employment in any

field with any open positions. I am a

hard worker who takes pride in the quality

of my work I am outgoing individual

who works great in a group but can also

excel working alone I am a fast

learner and fast-paced work isn't an issue

for me I can keep up with fast-

paced stressful situations. I believe I would

be a great asset to any employer

and if I'm not currently knowledgeable in a

particular field I'm a fast learner

and I'm willing to be trained for any

needed position you may need to be filled.

I have experience in management and

overseeing general company

operations as well as event planning.

Thank you for taking the time and

considering me for your opening give me

the opportunity to show you the

quality and what I can bring to the table I

guarantee you will be satisfied with

your decision to hire me. Thank You.

Authorized to work in the US for any

employer

Education

2017 - 2017 Temple University Certificate in

Supervisory and Leadership (Online)

2015 - 2016 Capitol HS Online GED

Experience

07/2022 -

09/2022

Clark County Election Department

Elections Tech

Under general supervision,

I preformed a variety of technical activities

related to the proper

maintenance, repair, upkeep and testing of

electronic voting machines or other voting

equipment. Work is performed in

accordance with all laws, regulations,

policies and

procedures related to the elections process.

Does related work as required.

Job Duties:

Prepares voting machines for use in

elections by performing required set up

and testing

procedures and verifying correct results;

Repairs and maintains voting machines;

Troubleshoots and identifies voting

machine problems;

Replaces damaged or malfunctioning parts

using a variety of tools and equipment;

Demonstrates voting machine operation to

elections officials;

Responds to polling sites to resolve issues

with voting machines;

Inspects voting machines returned after

election and records any sign of damage or

malfunction;

Disassembles and prepares machines for

storage after required time periods have

passed;

Uses computer applications or other

automated systems such as spreadsheets,

word

processing, calendar, e-mail and database

software in performing work assignments;

May direct and assign work to temporary

workers engaged in voting machine

preparation work;

May perform other incidental tasks, as

needed.

06/2019 -

01/2023

LostnfoundtreasureCo Customer

Support Agent

• Respond promptly and professionally to

all incoming customer inquiries, both via

phone and email.

• Manage customer data and accounts,

including order processing, payment

processing, and address changes.

• Utilize customer service software to track

and document customer inquiries and

solutions.

• Track, analyze, and report customer

service experiences and trends.

• Provide detailed product information

and pricing to customers.

• Provide troubleshooting services to

customers with technical and product

issues.

• Utilize online resources to locate

solutions for customer inquiries.

• Develop and maintain positive

relationships with customers.

• Escalate customer issues to management

as needed.

• Follow up with customers to ensure

satisfaction and resolve any lingering

issues.

• Utilize social media platforms to interact

with customers, address inquiries, and

promote the brand.

09/2017 -

04/2019

JAS Financial LLC virtual assistant

Plan, organize, and execute office activities

and meetings

Managed office logistics

Managed and maintained calendars

Handle administrative tasks such as filing,

scanning, and copying

Handled bookkeeping

Completed word processing tasks

Researched and organized data

Maintain and manage contacts

Create presentations and documents

Manage social media

Gather and organize data for statistical

analysis

Train and supervise other administrative

staff

Contact this candidate