Operator Data Customer Service
Resume:
GAVINO B. GUERRERO JR.
***** ***** ***** **. ** PASO, TX 79936
******.********@*****.***
OBJECTIVE: To obtain a challenging position in a company that can utilize my 31 years of progressive experience in Accounting, Banking, Accounts Payable/Receivable, Fixed Assets Management, Bank Reconciliation, Payroll Processing, Financial Loss/Fraud Detection, People Management Skills, Conflict Resolution, Team Work, Member & Public Relations, strong analytical, communication, organizational, quality and detail oriented, crisis and trauma management skills.
SUMMARY OF QUALIFICATIONS
20 years’ experience in Accounts Payable, Bank and Balance Sheet Reconciliation, Overhead Analysis and Asset Management, Corporate and Property Accounting.
11 years banking experience in Operations, Research/Reconcilements/Financial Loss Detection, Financial Reporting, Payroll Processing and Accounts Payable/Receivable, Customer Service.
Proficient 10 key touch, Word Perfect, Excel, PowerPoint, MS Outlook, Lotus 123(2.2 & 2.4), Nvision, PeopleSoft Accounting Software for General Ledger(7.0 & 8.0), Human Resources(7.0 & 8.0), Asset Management System(7.0 & 8.0), FAS Encore & FAS Encore II, AMSI Accounting Software, Operate microfiche reader/printer, viewer, microfilm machine.
Read and write proficiently English and Spanish.
EXPERIENCE
Revive Center for Restoration 10/2003 – Present El Paso, Texas
Senior Pastor
Responsible for the church’s accounting system, mission, vision, creation and implementation of organizational structure to include leadership, teachers, various ministry departments for in-house and community service, training and educational programs for personal, spiritual and numerical growth. Provide spiritual counseling to individuals and couples to include conflict resolution, situational crisis, trauma, as well as organize and present educational seminars and conferences. Responsible for leadership structure, training, development and mentoring.
District Superintendent for eight (8) churches in the El Paso and Southern New Mexico region to provide support ranging from organizational issues to crisis related situations as requested and/or coordinate with the District Central Office in such matters. Regular appearances on the local Christian Television Station KSCE-38 to host a weekly program, assist in Fund Raising Telethons, as an interpreter (English, Spanish), interview religious, political and community/international personalities as requested.
Manage a 300+ member church.
Implement church’s Accounting Structure and document filing system.
Manage, assign, and train personnel in Financial Reporting.
Quarterly Reporting of 941 IRS Tax Form for salaried employees.
Quarterly Reporting for Worker’s Compensation Insurance Analysis.
Monthly on-line reporting of financial, membership and general church activity data on EZRA system.
Meet monthly with Church Council to bilaterally ensure financial management of church operations.
Review and approve requests in coordination with Church Council for financial hardship assistance to members and general public attendants.
Responsible for weekly monitoring and monthly reconciliation of bank account to GL.
Cabinet Member to influence and affect organization’s policy and by-laws in consideration by the President and Board to subsequently be presented for final approval to the Convention Body.
BRE/Homestead Village LLC * 01/1996 – 08/2004 El Paso, Texas
Corporate Staff Accountant II
Corporate-level financial reporting for a national extended–stay hotel company consisting of 132 operating properties. Responsible for a timely completion of monthly accounting close including balance sheet and expense account analysis. Responsible for preparation and review of corporate overhead reports for distribution to twenty-seven(27) department heads and CEO. Responsible for review, accurate and timely payroll interface posting.
Assisted in improving and streamlining a seven(7) day EOM accounting close, from a three(3) week close, as a result of cultivating strong team work environment, communication, cross training and increased staff participation in financial analysis and reporting.
Assisted in preparation of annual budget for National Accounting department and other departments as assigned.
Assisted in 2001-2002 accounting system conversion to application service provider(hosting Peoplesoft v8.4 system) for general ledger. Tasks consisted of meetings to discuss corporate reporting processes, planning of related testing and validation of converted general ledger data.
Responsible for testing payroll interface in 2001-2002 system conversion. Task included review of employee, department ID and GL account mappings and validation of entries posted to general ledger via new ADP interface.
Responsible for reviewing corporate bi-weekly payroll activity. Task included manually reclassing payroll expense for various departmental allocations not handled by the PeopleSoft HR system, track and ensure correct pay and bonus payouts for three-hundred(300) corporate employees. Monthly payroll accrual and reversal. Quarterly vacation pay review/accrual. Assist and advise HR Department of any employees and/or GL account mapping set-up incorrectly in the payroll interface. Access to various confidential employee information via hard copy and PeopleSoft HR system.
Implementation of corporate bank account reconciliation process. Task included identifying the various posting sources to cash GL to ensure detail reporting of these transactions to the corporate department. Implemented controls to ensure non-cash related items did not post to the cash GL accounts. Created uniformity in account posting descriptions via the implementation of a Project ID to expedite the bank reconciliation process. Achieved a two-day(2) maximum reconciliation process for eight(8) bank accounts from a seven-day process.
Responsible for reviewing and posting corporate expenses submitted for capitalization. Task included reclassing items not meeting capitalization criteria, ensuring items posted to the general ledger were actually in the asset management system. Manually posted assets not handled by the PeopleSoft AM system. Ensured asset clearing account was at a zero balance. Balanced AM system asset reports to the general ledger to include capitalization amounts for each asset category.
Prepared roll forward schedules for various balance sheet accounts. Task included posting and monitoring target and property related bonuses, departmental, general and payroll accruals, identifying and tracking expenses for amortization, receivables and payables.
Responsible for implementing, monitoring and generating lease payments for corporate offices. Ensured receipt of sub-lease payments. Task included posting and depositing all monies received, monitoring lease payment increase/decrease, amendment and termination of lease. Responsible for payment schedule set-up.
Assist Property Accountants with various GL posting issues affecting corporate reporting.
* Formerly a public company listed on the NYSE and wholly-owned subsidiary of Security Capital Group, Incorporated. Homestead was delisted in June 2000 and subsequently bought by Extended Stay America in 2004.
JP Morgan Chase Bank 09/1984 - 07/1995 El Paso, Texas
Financial Reporting Accountant
Worked directly under bank CFO requiring the ability to interact with bank CEO, president, bank officers, executives and branch managers in all financial reporting, accounting and payroll/bonus related issues in turn requiring a high degree of confidentiality.
Review and process all business related expense reporting for reimbursement to the bank’s CEO, president, bank officers and executives in accordance with bank policy to prevent financial loss and/or fraud.
Answer all questions concerning invoices, handle requests for expense vouchers, travel cash advances and voids.
Responsible for reviewing and processing vendor invoices for payment. Task included ensuring correct GL coding and approval guidelines were met. Assist vendors and employees in regard to payment/overpayment status and perform all research and corrections. Implemented tracking worksheet for overpayments.
Sort and distribute employee expense checks. Create and maintain files for all expense vouchers.
Research/Compliance Enforcement/Financial Loss Detection
Timely compliance with FBI, IRS, and Federal Court subpoenas in regard to investigations related to customer bank records requiring the highest degree of confidentiality.
Audit unreconciled Bank Teller (9 branches) and Proof Department operator data to detect possible fraud pattern and/or financial loss and instruct on generating correcting entries to GL. Thorough knowledge of banking and accounting audit trails.
Knowledge of various external department functions and processes.
Access and manage high level of employee and customer confidential information.
Responsible for researching encoding errors, incorrect postings to checking/savings accounts for internal and external customers. Task consisted from performing a source-of-receipt and correspondence with the Federal Reserve Bank to research of local bank cash letters.
Internal Control
Reconcile and report at month-end all DDA accounts to GL to include suspense and/or clearing accounts. Task included ensuring all approval guidelines were met, stale dated items were cleared and all outstanding items were identified.
Monitor for floating items between GL and/or checking/savings accounts indicating possible fraud.
Ensured and reviewed consigned item and cashier’s check audit.
Maintained, logged and filed all month-end bank reconciliations.
Payroll Administrator
Handle high level of confidential information. Monitor and question all payroll issues inconsistent with bank policy and Texas Payday Law to prevent lawsuits and financial loss.
Review employee time cards for nine(9) branches for accuracy and correct time reporting in accordance with state law and HR Policy. Task included performing all related research and follow-up with in-house and branch supervisors.
Responsible for ensuring accuracy and timeliness of all termination pay in compliance with state law and HR policy.
Provide employee customer service in regard to bank and payroll policy inquiries and/or grievances.
Responsible for accurate vacation tracking and reporting.
Enter all exception time in Time Keeping System. Distribute and mail payroll checks for in-house(main branch) and bank branches.
Maintain and file time cards for in-house and nine(9) bank branches for research purposes.
Reconcilements
Reconciled payable/receivable and bank accounts to the general ledger. Task consisted of identifying and researching all outstanding items older than ninety(90) days, to include monitoring for fraud. Assist and advise the posting source on how to clear the item. Identify and eliminate any GL posting processes generating unnecessary outstanding items.
Complied with internal audit requirements and assisted auditors.
Interacted with various department heads affecting reconcilement issues.
Telephone Customer Service
Responsible for assisting customers in balancing personal checking and savings account. Performed all related research and/or corrections.
Researched and answered all customer and employee questions in regard to automatic deductions/payments, NSF’s, checks, voids, debit and credit memo postings.
Verified availability of funds to vendors.
Maintained personal and commercial check filing system used for research purposes.
Microfilmer
Responsible for microfilming all checks, ACH memos and savings transactions slips for use by the Research Department.
Prepared, sorted and filed all cancelled checks and transaction memos for research purposes and subsequent correspondence to customers.
Assisted in mailing checking and savings account statements. Task included verifying all cancelled checks and memos were included for each statement.
EDUCATION REFERENCES
Ysleta High School Erik Trejo
May 1982 Graduate 915-***-****
El Paso Community College Randy Trevizo
Continued Education:
Building Your Potential Mark Gutierrez
Texas Payday Law 915-***-****
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