************@******.***
*** ********** **. *********, ** 19047
Skills
Microsoft Office
Customer service
Communication
Recordkeeping skills
Documentation abilities
Paperwork management
Court process knowledge
Scheduling hearings
Legal documents
Docket preparation
Court procedures
Dispute resolution
Transcription
Excellent spelling skills
Proofreading and editing
Data entry
Education And Training
Some College (No Degree):
Business Administration
Mercer County Community College
West Windsor
Darshelle Miles
Summary
Senior Clerk typist with over 16 years' experience in case management for criminal and traffic courts from initial filing to final disposition. Skilled in case processing, scheduling, records maintenance and providing courtroom support. Excellent communication skills with clients so that they understand their obligation to the court once citations are issued. Ten years’ experience in Housing & Economic Development. Personnel Onboarding and Municipal Government Operations.
Experience
City of Trenton Municipal Court – Principal/Senior Clerk Typist
Trenton, New Jersey
2009-Current
Schedule court proceeding hearing and trials
Answer face-to-face and telephone requests for information about warrants, citations and court scheduling and procedures.
Prepare bench warrants for judges.
Update and maintain court calendar, respond to inquiries about court procedures and resolve scheduling conflicts with attorneys.
Support daily courtroom operations, including document preparation.
Dispositions.
Handle sensitive and confidential documents and information.
File
Give as much assistance as allowed for the filing of citizen's complaints.
Direct court customers to the proper judicial office or branch of government.
City of Trenton Municipal Court Violations - Senior Clerk Typist
Trenton, New Jersey
11/2003 - 07/2009
Forfeited and refunded bonds.
Maintained forfeited bond files to later collect for non appearance of their clients after 45 days.
Answered customer calls and gave information on fines court dates and warrants.
Cashiered
Created correspondence via Microsoft Access to collect money from Bail Bond Companies for the non appearance of their clients.
Disposition letters.
Typed and calculated monthly reports using Microsoft Word and Excel.
Filed
City of Trenton Dept of Housing & Development - Clerk/Senior Clerk Typist
Trenton, New Jersey
03/1993 - 11/2003
Received and routed incoming calls and correspondence.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Created professional memoranda, letters, ordinances and resolutions for Department and Division Directors.
Composed, proofread and distributed clean and professional correspondence and internal team communications.
Sorted and distributed business correspondence to correct department or staff members, reducing dropped communications and enabling faster execution of ordinances and resolutions.
Managed multiple calendars and contacts within Microsoft Outlook.
Created and maintained organized filing system of paper.
Drafted and corrected professional business letters, internal memoranda, mortgages, resolutions and ordinances.
Oversaw onboarding of new hires and processed all new hire forms.
Guided new hires through on-boarding and explained documentation requirements to facilitate HR process.
Tracked ordinance and resolution location via hand delivering and Microsoft Excel spreadsheet notes.
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