Scrum Master Product Owner
Resume:
NTUBE ELUME MAGLORY
SCRUM MASTER
PERSONAL INFO
*****************@*****.***
SKILLS
oAgile Framework, leadership & planning
oAgile tools: JIRA, Confluence
oAgile maturity improvement
oImpediment remover
oTeam player
oServant leadership
oShielded team members
oAdaptability
oForecast
oDecision making
oGoal orientation
oMeeting facilitation
oDetailed orientation
oCollaboration
oAgile Leadership& Management
oInterpersonal Communication
CERTIFICATIONS & TRAININGS
oProfessional Scrum Master (PSM)
CLIENT INDUSTRY
oFinancial services
oHospitality
PROFILE & COMPETENCIES
With 7+ years as a Scrum Master, I’m a continuous learner, critical thinker with growth mind-set who over 7 years of experience has lead, coached, supported and mentored teams.
An influenced coach in proven new and improved ways of accomplished projects and tasks and ensured that stakeholders/clients are satisfied.
Ensured that scrum teams sticks to the Agile framework.
Managed and facilitated all scrum ceremonies/events (Sprint planning, Daily Scrum, Sprint review, Sprint Retrospective and Product Backlog refinement).
Transparency with Big Visibility Information Radiators using JIRA and Sprint Review
Efficient in the usage of vital Agile collaborative tools/software including: Atlassian suite, JIRA, Confluence, Mural, Miro, Lucid chart, Mind map, Ideaboard, Scrum poker, Dictation software, MS Teams, Zoom among others.
Other software competent usage includes the following: Microsoft Office suite, Excel, Words, PowerPoint.
EXPERIENCE
Scrum Master
(Bank of America) Aug.2020 –Jan.2023
Assisted the Product Owner with the product backlog refinement & roadmap 2 times every week.
Worked effectively within the Scrum Team to remove impediments and tracked them in JIRA.
Guided the team through continual improvement process and best practices.
Facilitated scrum master community of practices.
Ensured conducive environment which fostered self-organized and self-managed team.
Empowered the Scrum team with regular inspect and adapt opportunities.
Encouraged the Dev team to keep sprint backlog up to date.
Facilitated all Scrum Events including the Sprint, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, and Product Backlog Refinement. Workshops with stakeholders 1 every 2 weeks.
Assisted in defining and deploying the forward order processes and facilitated the continuous improvement of the existing process.
Assisted Product Owner created Epics, Features, fixed releases & Stories for the team in JIRA.
JIRA admin activities for teams (created boards, workflows, filters, dashboards, reports in JQL.).
Planned and tracked sprints closely and helped the team to focus on commitments & delivery.
Communicated team velocity and sprint/release progress to the teams and management.
Organized & facilitated Team and organization Agile maturity.
Facilitated retrospectives using innovation games techniques and closure of action items on improvements.
Reflected and radiated the metrics like burn down chart progress, quality, and velocity continuously to the team and various stakeholders leading to 19% increase in team happiness metric and 21% increase in customer satisfaction.
Prepared various dashboards in JIRA which reflected risks, dependencies, impediments.
Helped Product owner with effective management of Features, Epics, Stories and prioritization.
Ensured INVEST criteria is met for all the user stories in backlog.
Effectively supported the Delivery Squad through changes in objectives and re-prioritization of requirements.
Applied human centered design (Empathized, Defined, Ideated, Prototyped, Test, and Implement).
Scrum Master
(Citigroup) Jan. – Nov.2020
Organised and facilitated agile ceremonies such as sprint planning, daily scrum, sprint review, sprint retrospectives and product backlog refinement.
Encouraged, motivate, and built team rapport by facilitating team and cross-team retrospectives to ensure the team has common understanding.
Ensured the team come up with and adhere to the INVEST criteria, Acceptance criteria, Definition of Ready (DOR), Definition od Done (DOD) of user stories.
Coached the team on the Agile methodology.
Coached and empowered a self-organising and cross-functional team to improve team performance and optimise team velocity.
Coached Product Owner in designing good and achievable user stories.
Worked closely with the PO and business to understand the requirements and create the product roadmap.
Share sprint completion reports to management and ensure that team velocity improves.
Worked closely with the team to come up with good estimation of user stories.
Tracked and made transparent team’s performances using some reporting tools like the Velocity Chart, Sprint Report, Burndown Chart among others using Jira, confluence.
Utilised Jira to track issues and organise product and sprint backlogs.
Utilised Confluence to manage information transparency and accessibility among the team.
Created various automated dashboards in Jira using advanced JQL and Filters.
Scrum Master
(Easy Authoring Ltd. TX, USA) Feb. 2019 – Jan 2020
Organised and facilitated agile ceremonies such as sprint planning, daily scrum, sprint review, sprint retrospectives and product backlog refinement.
Encouraged, motivate, and built team rapport by facilitating team and cross-team retrospectives to ensure the team has common understanding.
Ensured the team come up with and adhere to the INVEST criteria, Acceptance criteria, Working Agreement, Definition of Ready (DOR), Definition Of Done (DOD) of user stories.
Coached the team on the Agile methodology.
Coached and empowered a self-organising and cross-functional team to improve team performance and optimise team velocity.
Coached Product Owner in designing good and achievable user stories.
Worked closely with the PO and business to understand the requirements and create the product roadmap.
Share sprint completion reports to management and ensure that team velocity improves.
Worked closely with the team to come up with good estimation of user stories.
Tracked and made transparent team’s performances using some reporting tools like the Velocity Chart, Sprint Report, and Burn down Chart among others.
Utilised Jira to track issues and organise product and sprint backlogs.
Utilised Confluence to manage information transparency and accessibility among the team.
Created various automated dashboards in Jira using advanced JQL and Filters.
Team Lead
(Bank of Nigeria) Jul. 2016 – Jan. 2019
Ensured administrative duties are accurately completed in a timely fashion.
Supported clients establish and maintain robust relationships and interest.
Facilitated demonstrated initiatives, tasks and activities aimed at meeting the customer’s personal individual need.
Facilitated the team to meet the agreed and working case plans of the customers.
Proactively plan, organize, and execute team brainstorming sessions to bring about new innovations to improve team objectives.
Guide and coach, the team to become self-organized.
Built a safe and trusting environment where conflicts are managed in a healthy way without fear of blame.
Assisting with internal and external communication, improving transparency, and radiating information.
Providing all support needed to the team including using servant leadership style and leading by example.
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