Scrum Master Time Delivery

Corine Hounza CSM

San Antonio, Texas

EMAIL: *********@*****.***

Tel: 210-***-****

CAREER PROFILE

An experienced SAFe Scrum Master with 8+ years of coaching and facilitating agile teams using scrum, Kanban, XP and Lean Principles. An Expert in managing digital Transformation teams and projects with strict timeline. Ability in removing impediments, facilitating scrum ceremonies/events and building a cross functional and self-organized development teams from waterfall, hybrid to adopting agile.

SKILLS

·Leadership & Mentoring teams

·Process Improvements

·Kanban

·Agile Tooling ( JIRA, Confluence)

·Project Management

·Relationship Building

·Use Agile and Engineering processes

·Managing IT Efforts

·Agile team transformation

·Automated testing

·Program Increment (PI)

·Team Agile Coaching (Onshore, offshore and near-shore)

·Servant Leader

·Problem Solver

·Impediment Remover

·Training at team level

·DevOps

CERTIFICATION

Certified SAFe Scrum Master (Scaled Agile, Inc.)

Certified Scrum Master (CSM)

PROFESSIONAL EXPERIENCE

Wells Fargo, San Antonio, TX 06/2019- Present

IT Scrum Master

·Assist Product Owner to communicate product roadmap to the development team which consistently drives process improvements through implementation of new strategies.

·Enhance the visibility of product artefacts using information radiators and an effective stakeholder management plan.

·Team up with Product Owner/Project Manager to maintain and coordinate communication of project progress to clients throughout each project by visualizing work on Scrum boards.

·Act as the bridge between the Product Manager and the scrum delivery team and helping both parties to align to a common goal while managing stakeholder expectations.

·Teaching, coaching and mentoring agile team members on Scrum processes and provide constructive feedback. Train and transform teams to implement agile and coach and mentor teams on SAFe core values, SAFe principles and agile manifesto.

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·Worked with scrum team in identifying internal and external resources used in the resolving impediments.

·Monitored team progress using metrics such as burn down chart and work breakdown schedule.

·Engaged team in retrospective to promote the continuous growth and improvement of Scrum framework

within the environment.

·Conducted Grooming meetings, Scrum Daily standup, Product backlog, Iteration Planning, Iteration Review & Iteration Retrospective meetings.

·Determined the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks).

·Protected team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of major initiative.

·Work with PO to review PBIs to ensure requirements are accurately captured, stories are well written and teams have a shared understanding of stories in the backlog.

·Facilitate scrum ceremonies including the Daily Stand Up, Sprint Planning and Retrospective Discussions and sprint review as needed.

·Capture and help teams continuously identify and learnings from retrospectives by tracking and implementing retrospective action items in subsequent sprints.

·Tracked and radiated information on team level metrics to enable discussions on continuous improvement and set team expectations for high performance.

·Help teams execute effective sprints by organizing and facilitating regular backlog refinement sessions with a focus on clarifying an adding details to PBIs and ensuring that stories ready to be actioned on by the development team.

State Farm Insurance, San Antonio, TX 07/2017–06/2019

Scrum Master

·Facilitated team discussion, decision making, and conflict resolution.

·Assisted with internal and external communication, improving transparency, and radiating information about the team, their product, and the value delivered to the business at regular intervals and/or as requested

·Supported and educated the Product Owner, especially on refinement and maintained a healthy product backlog.

·Provided all support to the team using a servant leadership style and leading by example. Built a trusting and safe team environment to foster collaboration and continuous learning.

·Assisted team to becoming mature and self-organized by encouraging them to facilitate daily stand-ups, sprint planning and sprint reviews.

·Assisted product owners in maintaining the Product Backlog and schedule

·Coached several Developer teams in self-organization and cross-team integration.

·Teamed up with development team when needed in creating test automation scripts in selenium, regression testing and UAT support, track bugs and retest applications.

·Trained and coached teams on conducting backlog Grooming meetings, Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings and assisting with internal and external communication, improving transparency, and radiating information and help define team health metrics for sustainable team monitoring.

·Usedburn-down and burn-up chart to monitor team progress in order to help coach teams to maintain stable and sustainable space in the course of development.

·Facilitated all the scrum ceremonies such as Daily scrum meetings, sprint planning, sprint review, and sprint retrospective.

·Was able to extract and manipulate data from software workflow management tools like JIRA with the goal of bringing visibility to impediments whilst helping remove and prevent them.

·Served as a servant leader and helped the team resolve their impediment.

·Help the team ensure continuous and relentless improvement.

·Created, built, and delivered customized agile training.

Methodist Healthcare, San Antonio, TX 03/2015–07/2017

Scrum Master

·Provided hands-on facilitation of major Agile ceremonies across multiple development teams; consults and coaches teams (including the Product Owner) to support a smooth transformation to Agile practices

·Enabled continuous improvement and facilitates communication across teams to proactively manage dependencies and remove impediments and establish standards for Agile processes and tools

·Supports efforts to resolve systemic impediments that continually block teams within their organization

·Supports and educates product owners and product managers, especially with respect to refined and managed the product backlog and decision making

·Ensured effective communication within and across teams and Programs; scheduled and facilitated cross-functional meetings, and ensured appropriate progress tools, information radiators, and reports.

·Performed risk, issue, and dependency management for the teams and/or program and ensures compliance with company and regulatory policies and procedures.

·Ensured release management practices align to enterprise standards and leverages existing change management routines as needed.

·Acted as Agile SME to teams, departmental teams, product owners, and management

·Participated in Scrum Master community of practice and mentors other Scrum Masters

·For technology related efforts: Understands release-when ready, test-driven development, continuous integration, product demonstration and other technical engineering practices and guides team on leveraging them

·Actively participated in Community of Practice discussions across different functional areas and Agile Release Trains (ARTs), as well as facilitates sessions on different topics of interest across the community

·Adhered to Enterprise Project management Office (EPMO) processes, procedures, controls, standards, tools, and templates (as required).

Ecobank, Lome, Togo 01/2013–01/2014

Project Manager/ Scrum Master

·Engaged client to gather requirements/business rules, and ensured alignment with development teams

·Translated stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.

·Evaluated risks related to requirements implementation, testing processes, project communications, and training saving the company lots of money

·Identified and reconciled errors in client data to ensure accurate business requirements.

·Drafted and maintained business requirements and align them with functional and technical requirements.

·Facilitated monthly meetings with clients to document requirements and explore potential solutions.

·Provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation and relocation strategies.

·Collaborated with stakeholder groups across the organization to ensure business and technology alignment. Proposed solutions meeting defined specifications and needs.

EDUCATION

University of Lome, Bsc Sociology/ Management

Lome, Togo

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