Production Specialist Desk Agent

Location:

Gurnee, IL

Posted:

March 02, 2023

Contact this candidate

Resume:

Madina A. Moragne

**** ****** *****

Zion, IL.***99

Mobile: 847-***-****

Email: *************@*****.***

Summary of Skills and Experiences:

Over 10 years Customer Service and Administrative Skills.

Responds quickly and positively to shifting demands and changing management opportunities; Strong attention to detail; ability to work on multiple tasks and meet deadlines; Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook) and internet.

Performs a wide variety of general office administrative functions,

information/records management, and automation support functions.

Oversees a variety of general administrative duties performed in support of the

organization involving office automation support. Microsoft Office efficient. Assures proper safekeeping, storage, and destruction of office records and computer output.

Work Experience:

Production Specialist

Abbott Laboratories

Gurnee, Il 60081

10/2021 – 05/2022

Manager Manpower

847-***-****

Hours per week: 40

Duties, Accomplishments and Related Skills:

Perform a combination of assembly, weld, x-ray, repair, and test operations on COVID-19 supplies. Multi-tasker on numerous requirements throughout the shift. Perform electronic assembly functions. Work cooperatively and productively with others. Receives, inventories, issues and stores material in the warehouse/storage section. Packs and prepares materiel for shipment. Ensures that items to be shipped are properly assembled in the supply loading areas according to information provided on the shipping document. Maintains production and distribution of product by pulling orders from inventory; delivering production materials and supplies; staging finished product. Reports all damages and deficiencies to proper authority. Responsible for dealing with complex deadlines, time management processes, Safety Management and Inventory Control.

Work Experience:

Front Desk Agent/Night Auditor

LaQuinta Inn Hotel

Bannockburn, Il

05/2013 – 01/2021

Assistant General Manager-Josephine Moore

630-***-****

Hours per week: 40

Duties, Accomplishments and Related Skills:

Communicate with customers on a daily basis regarding reservations, orders, comments, and complaints resolving all issues satisfactory. Responsible for employee training for all departments (Management, Improvement, Customer Service). Responsible for handling all guest transactions in a quick, accurate and pleasant manner. Skillful in working well with others and independently. Assisted customers by providing information and resolving their complaints. Proficient in answering customers' questions. Provide information on procedures, policies, and Company guidelines. Ability to learn quickly and work in a fast paced position with constant guest interaction. Effective communication skills both verbal and written. Computer and telephone skills and able to multi-task. Perform guest registrations (check ins and check outs), room assignments, and special requests. Understanding of daily hotel operations, policies, procedures, and internal rules. Maintained a safe driving record while transporting authorized guests within 15-mile radius. Accurately handled all bank transactions

Education:

Continuing Studies –

Associate in Science (AS)

College of Lake County

Grayslake, Il

06/2022 – Present

References:

Name

Employer

Phone

Jacquelyn Morgan

Mission Installation Contracting Command