Administrative Assistant Office Manager

Elizabeth De La Cruz

**** **** ****** **** ***#**6 Dickinson ND • 325-***-**** • *******@*****.***

Summary

Energetic administrative assistant, office manager, and receptionist with 14 years of experience in support roles. Flexible, hardworking, and organized professional who possesses the drive to succeed.

Accomplishments

●Coordinated all department functions for a team of 10 employees and 85 Storage units.

●Increased office organization by developing more efficient filing systems and customer database protocols.

●Reduced the open invoice cycle time from 45 days to 15 days by developing new dispute reporting procedures.

●Researched and resolved billing problems that had been previously missed.

●Developed an advanced physical filing system to handle high-volume paperwork needs for a growing department.

Professional Experience

Frac Tank Supply Company - Midland, TX May 2018 to Present

Office Manager/Administrative Assistant

●Managed three companies Bluebonnet Storage, Montevallo Storage Units and Lawrence Prucka CPA.

●Greet visitors and respond to telephone and in-person requests for information.

●Answered a high volume of incoming calls while handling inquiries from clients and colleagues.

●Performed administrative functions including making invoices, copies, sending faxes and handling all incoming and outgoing correspondence.

●Organized files, developed spreadsheets, faxed reports and scanned documents.

●Reconciliation of all the accounts receivable and payable for all four companies.

●Focused on driving productivity by leveraging strong front office management skills.

Andrews ISD - Andrews, TX June 2014 to January 2017

Paraprofessional/Daycare Provider

●Promoted language development skills through reading and storytelling.

●Applied the positive reinforcement method to redirect negative behaviors.

●Assisted 4 to 5 children per station during small group learning periods.

●Conducted small group and individual classroom activities based on differentiated learning needs.

●Physically and verbally interacted with students throughout the day to keep them engaged.

●Supported students in developing strategies for individual needs and classroom group dynamics.

●Administered minor first aid to injured students.

Midwest Truck Center - Midland, TX January 2012 to May 2014

Administrative Assistant

●Managed the reception area including greeting visitors and responding to telephone and in-person requests for information.

●Answered a high volume of incoming calls while handling inquiries from clients and colleagues.

●Performed administrative functions including making copies, sending faxes and handling all incoming and outgoing correspondence.

●Organized files, developed spreadsheets, faxed reports and scanned documents.

●Created weekly and monthly reports and presentations.

●Focused on driving productivity by leveraging strong front office management skills.

Education

2006 Southeastern Career Institute - Midland, TX

●Associates Degree in Business Computers, 2006

●Office Administration coursework

●Microsoft Office Applications Certificate

Andrews High School - Andrews, TX

●High School Diploma, 2004

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