Denise Dickerson
*** **** **** **, ******* SC, **042
Phone: 980-***-****
Email: *********@*******.***
Objective: To procure a job in healthcare that is both engaging and challenging while capitalizing on my extensive healthcare experience and diverse skill set.
Experience:
Aureus Medical Omaha, NB
Traveling Phlebotomist Aug 2019 – Current
Over 22 years of phlebotomy, critical care and lab experience
Broad skill set that includes but is not limited to the following:
lab analytics software (e.g. Meditech, Sunquest, Epic)
capacity to handle a high volume of sticks with accuracy and efficiency
kit collections
chain of custody collections
specimen processing
radio communications
supervisory experience
American Red Cross Durham, NC
Phlebotomist II 01/2019 – 08/2019
Performed automated platelet pheresis procedures
Complied with all FDA regulations as well as ARC policies and procedures
Performed donor health history screening and eligibility procedures
Performed QC on all equipment and machines
Responded to adverse reactions to the apheresis process as necessary
Packed and shipped all blood and platelet products per protocol
Community Blood Center of the Carolina’s Charlotte, NC
Donor Services Team Supervisor 09/2017 – 12/2018
Executed and managed mobile blood drives across NC and SC
Communicated with sponsors and recruiters to ensure successful and efficient blood drives
Managed the safety of donors and responded to any adverse reaction to the donation process (e.g. syncopal episode, seizure etc.)
Understood and enforced the policies and procedures required to maintain a pure blood supply
Responsible for transporting blood drive equipment, supplies, units and staff in company vehicles
Octapharma Plasma Charlotte, NC
Senior Phlebotomist 12/2016 – 09/2017
Managed donor floor operations and staff
Ensured the safety of all donors and responded to any adverse reactions
Expected staff to follow and execute standard operating procedures with fidelity
Performed phlebotomy and plasma collection via plasmapheresis
Managed inventory and lot changes of supplies
Carried out daily quality control maintenance on machines and equipment
Seamless Transition Homes Lake Worth, FL
House Manager 09/2015 – 12/2016
Managed sober living homes for women recovering from drug and alcohol abuse
Assisted in maintaining homes and provided a clean and safe environment for clients
Responsible for processing intakes, collecting rent and updating client case files
Mentored women in sobriety and provided access to resources in the community
Performed regularly scheduled U/A’s, instant panel U/A drug screens and breathalyzer administration
University of Virginia Medical Center Charlottesville, VA
Inpatient Phlebotomist 01/2015 – 09/2015
Collected blood specimens from inpatients in a safe and timely manner
Certified Pediatric Tech
Often personally requested by both patients and nursing staff.
Often utilized in the various ER’s and Critical Care Units to obtain blood specimens from difficult sticks
Regularly worked overtime to cover needs in the schedule
Augusta Health Fishersville, VA
Inpatient Phlebotomist 10/2012 – 01/2015
Collected inpatient routine and STAT labs in a timely, safe manner
Covered staffing needs in outpatient satellite labs
Provided alone, all phlebotomy coverage for the entire hospital throughout the overnight shift
It was my responsibility to set up the “morning run” throughout the hospital and direct the execution of morning lab collections
Wrote and published company policies and procedures
Provided staffing coverage to Client Services (homebound and skilled nursing facilities)
Cross trained as a specimen processor and covered shifts in this role for the Core Lab as needed
Collected chain-of-custody specimens
Was known as someone able to collect difficult sticks
Winchester Medical Center Winchester, VA
Emergency Department Technician 06/2010 - 09/2012
Assisted physicians and nurses with all full-code and trauma efforts
Triaged incoming ED patients
Initiated intravenous accesses
Able to perform 12 lead EKG’s
Both provided and appropriately documented many different patient care tasks
Barnwell County Sheriff’s Office Barnwell, SC
E911 Dispatcher 10/2006 – 12/2008
Received and dispatched 911 calls within Barnwell County
Appropriately dispatched calls to 11 rural fire departments, 3 municipal police departments, 4 EMS stations and the County Sheriff’s Department
Assisted callers on the phone until help arrived or situations were resolved
Processed background checks, license plate and drivers license checks
NCIC Certified
Barnwell County Hospital Barnwell, SC
Emergency Department Technician 06/2000 – 10/2016
Assisted with basic triage of incoming patients
Took EMS radio reports and relayed incoming patient status to physicians and nurses
Assisted in full code/trauma efforts alongside MD/Nursing staff
Started IV’s and collected blood specimens as ordered
Performed all clerical duties for the department
Cross trained to cover as Admissions Clerk, Physical Therapy Aide and monitor tech in ICU
Barnwell County Nursing Home Barnwell, SC
Certified Nursing Assistant 09/1997 – 06/2000
Assisted residents with activities of daily living as necessary
Maintained records documenting all routine care and incidents relating to the residents
Education:
National Phlebotomy Solutions – 2019
NAPCT Phlebotomy Certification
University of Virginia Medical Center – 2015
Certified Pediatric Phlebotomy Tech
Barnwell County Sheriff’s Office - 2006
National Crime and Information Center Certification
University of South Carolina – 2000-2004
Completed over 100 credits towards a B.S in Nursing
Barnwell Christian School – 1988-2000
High School Diploma
Barnwell County Career Center – 1997
Certified Nursing Assistant
Skills/Attributes:
Ability to navigate various operating systems/programs (e.g. Sunquest, Epic, MediTech)
Difficult sticks
High Volume Sticks
Kit collections
Chain-of-custody specimen collections
Specimen Processing
Trauma/Critical Care patient care
Leadership experience
Consistent and dependable
References:
Robin Royal, Core Lab Advisor, Augusta Health
78 Medical Center Dr,
Waynesboro, VA 22939
Cindy Houseworth, Assistant Mobile Mgr., Community Blood Center of the Carolina’s
4447 South Blvd,
Charlotte, NC 28209
Ebonee Johnson, Donor Services Team Supervisor, Community Blood Center of the Carolina’s
4447 South Blvd
Charlotte, NC 28209