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Customer Service Registered Nurse

Location:
Hicksville, NY
Posted:
March 02, 2023

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Resume:

Meeryeo Donna Choi

* ****** ***. *******, **

718-***-**** • advnxl@r.postjobfree.com

Registered Nurse

Staff nurse with more than 12 years of experience in RN-OPWDD/UAS/Sub-Acute Rehab

Excellent clinical assessment skills

Excellent interpersonal skills: Demonstrate respect to every patient and communicate with active listening.

Demonstrated ability to act quickly and decisively in urgent situations.

Highly effective in encouraging client to participate in self-care

Experienced in providing excellent customer service to diverse cultural background.

Language Proficiency: Fluent in English, Korean and Spanish (speak, read, and write)

PROFESSIONAL EXPERIENCE

Registered Nurse April 2019 - Present

Life’s WORC, Garden City, NY

Provided oversight of person’s health

Ensured that health and safety procedures are being followed according to state regulations

Provided advocacy with medical providers to ensure that the client receives appropriate care in times manner

Coordinated and monitored medical, nursing and clinical services

Monitored person’s signs and symptoms of acute illness, complications and exacerbations of chronic illness

Monitored care when a person is admitted to the hospital and participated in discharge planning

Trained staff general health issues including but not limited to illness detection, infection control, first aids, diets

Attended Surrogate Decision Making Committee hearing to advocate for the person supported for needed medical/dental procedures.

Registered Nurse April 2019 – July 2019

WellCare, New York, NY

Assessed eligibility of clients in need of managed long-term care

Conducted UAS assessment at skilled nursing facilities and client’s home according to state guidelines

Consulted with health care providers and review medical records and medications to support assessment outcomes.

Registered Nurse October 2015 – April 2019

AHRC-Nassau, NY

Provided oversight of person’s health

Ensured that health and safety procedures are being followed according to state regulations

Provided advocacy with medical providers to ensure that the client receives appropriate care in times manner

Coordinated and monitored medical, nursing and clinical services

Monitored person’s signs and symptoms of acute illness, complications and exacerbations of chronic illness

Monitored care when a person is admitted to the hospital and participated in discharge planning

Trained staff general health issues including but not limited to illness detection, infection control, first aids, diets

Guided medical mock drills such as choking, unresponsive person, seizures

Registered Nurse March 2014 – October 2015

Sunharbor Mannor Skilled Nursing and Rehabilitation Center, Roslyn Heights, NY

Received admissions and performed head to toe assessment.

Assessed the wounds and performed wound care as directed by provider and monitor effectiveness.

Planed nursing care, implemented a plan of care by providing nursing care and education directly or through ancillary personnel, as needed, to maintain and restore function and prevent complications and further loss.

Evaluated the nursing care that is being provided and modifies the plan, as needed, to achieve measurable goals and objectives

Coordinated with other disciplines including: physical therapy, occupational therapy, dietary, activities and consult with psychologist and social workers.

Administered medications safely according to facility protocol and monitor for adverse effects.

Reviewed lab results, reported to MD and received orders.

Licensed Practical Nurse, August 2010 – March 2014

Administered medications safely according to facility protocol and monitor for adverse effects.

Performed wound care as directed by provider and monitor effectiveness.

Observe patient condition upon intake and report findings to practitioner.

Efficiently provide culturally competent nursing.

Received consistent positive feedback from patients regarding ability to alleviate anxiety, motivate and encourage them to have strong will to bring up best functional ability.

LICENSURE AND CERTIFICATION

Registered Professional Nurse, State of New York – License # 681013

Licensed Acupuncturist, State of New York – License # 002876

Licensed Acupuncturist, State of California – License # AC10070

Licensed Acupuncturist, National Board – Certificate # 025134

Basic Life Support– American Heart Association

EDUCATION

Helene Fuld College of Nursing, New York

Associate degree in Nursing, 2013 Graduated with honor Salutatorian

New York City Board of Education – Manhattan School Adult Practical Nursing Program

Certificate in Practical Nursing, 2009 Graduated with honor Valedictorian

South Baylo University – School of Acupuncture and Oriental Medicine, California

Bachelor & Master of Science in Acupuncture and Oriental Medicine (MSAOM), 2003



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