Medical Receptionist Office Assistant

TARA BURKE

*** ******** ***** ● ***** ● *********.***@*****.***● 978-***-****

SKILLS

Detail oriented, adept knowledge in technology, thorough organizer, remain calm and effective under pressure, able to train fellow associates with enthusiasm, adaptable to my environment, bubbly and personable working with the public

EDUCATION

Fitchburg State University

Bachelor’s Degree – Communications

Graduated - December 2018

Mount Wachusett Community College

Associates Degree - Broadcast Electronic Media

Graduated - May 2015

EXPERIENCE

APDermatology

Medical Receptionist- Leominster MA

Register patients into four different EMR systems ensuring consistent data, scan and fax Medical records assigning them to appropriate internal departments, followed up with patient referrals making certain of the insurance coverage, check patients in alarming clinical staff of their arrival, check patients out ensuring the correct follow up appointments have been scheduled, mail patient invoices and statements, use of Microsoft products for various letters and spreadsheets

Oct 2022 - Current

Family Medical and Maternity Care

Medical Receptionist - Leominster MA

Behave as the friendly face to unwell patients, check patients in through EClinical Works software, handle and update patient registration ensuring every detail is accounted for, ensure patient privacy through the laws of HIPPA, answer patient calls documenting every telephone encounter, address provider messages regarding follow ups and negative lab results, scan in patient documents, organize documents forwarding to appropriate department, collect basic specialist information for patient referrals

Jan 2021 – Oct 2022

MedExpress Urgent Care

Front Office Assistant - Leominster MA

Handle patient registration and discharge using Athena software, register patients accordingly for regular appointments, collect and update patient data guaranteeing their HIPPA protections, process patient insurance, collect correct co-pays and outstanding patients bills, educate patients on Covid testing procedures, file and organize records digitally, manage calls, front office was sadly laid off due to closure

Mar 2020 - Dec 2021

References available upon request

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