NIKSHA RAMNATH
*************@*****.***
* ******** ****** ********** ******
December 2015
June 2016
October 2017 -
February 2018
July 2018 -
December 2019
Objective
I am a dedicated, responsible and professional worker seeking an opportunity to prove myself and grow in an organization by using the skills I have gained with my experience as an administrative assistant at Chilli Chocolate Chefs and as a Receptionist /Cashier at Sparkling AutoCare Centre. I have good verbal and written communication skills and can work with a team and independently. I have the ability to work well under pressure and pay attention to detail as I have experience in working in commercial kitchens as a trainee chef with Durban ICC and Southern Sun Elangeni. I am a self motivated, flexible and positive worker. I am always looking for opportunities to learn more and expand my knowledge and can prove to be an asset to your organization. Experience
Milky Lane
Supervisor
Cashier
Checked and ensured orders are made correctly and assisted with orders. Assisted customers and provided good customer service with a friendly attitude. Dealt with customer queries and complaints.
Ensured stock is checked and orders are placed weekly. Managed a busy phone line.
Durban International Conventional Centre
Trainee Chef
Trained in Hot kitchen, Cold kitchen, Pastry kitchen. Assisted with buffet set ups and service as well as plated events. Ensured food is hot at each buffet station and is refilled when required. Maintained clean buffet stations.
Assisted guests with the menu and various queries. Southern Sun Elangeni Hotel
Trainee Chef
Trainee Chef in Restaurants as well as hot kitchen, Cold kitchen and Pastry kitchen. Kharwa Financial Accounting Services
Data Capturer
Captured invoices on excel
Assisted with UIF forms daily.
Maintained a neat and tidy office at all times.
Ensuring all paperwork is organized and is filed neatly and in the correct order. Chilli Chocolate Chefs
Administration Assistant / Front Desk Receptionist Warmly welcomed 10 to 20 guests per day.
Maintained a clean and professional work place.
Liaised with customers and providing good customer service. December 2019 -
31 October 2021
2 November 2021 -
3 February 2022
1 February 2022 -
30 April 2022
2013 - 2016
Responded timeously to emails, taking orders and attending to queries. Assisted with quotes, invoices, receipts on sage as well allocating payments, delivery notes and sending through statements.
Managed 1 phone line and facilitated 10 plus calls a day with customers. Compiled excel sheets with the daily and monthly orders as well as for expenses. Captured slips (Expenses)
Ensured expenses are filed in a neat and organized manner. Ensured the orders for the day are correct and given to the right customer. Followed up on customer orders and queries in a friendly manner. Checked orders each week and ordered name tags for events that required it. Assisted with event set ups.
Scheduled meetings.
Sparkling AutoCare Centre
Receptionist / Cashier
Warmly greeted and welcomed 40 to 60 customers per day. Assisted customers and provided them with high quality service while upholding the brands standard.
Accurately handled the POS system transactions including loyalty cards, gift cards and cash.
Kept customers informed about promotions and loyalty program. Managed 2 phone lines and the business whatsapp and facilitated 20 plus calls a day and directing calls to the appropriate department. Monitored stock, unpacked inventory and stock supplies. Booked in customer vehicles.
Ensured all necessary paperwork was completed and signed. Maintained a clean, professional and organized waiting area and work area. Amusement Warehouse
Admin Clerk
Allocated maintenance jobs on the Hansa Group App. Ensured maintenance jobs is completed at student accommodations. Managed 1 phone line, dealing with suppliers, contractors and supervisors. Compiled excel spreadsheets.
Liaised with contractors ensuring the allocated work has been completed. International Institute of Digital Marketing
Digital Marketing Analyst Intern (3 months Internship) Introduction to Digital Marketing
Content Marketing
Social Media Marketing
Search Engine Optimization
Google Analytics
Canva
Education
Durban University of Technology
Catering Management
National Diploma (Graduated 2016)
2021
In progress
Cranefield College
Business Management (Short Course)
Short Course Certificate
Digital School of Marketing
Advertising and Advanced Digital Marketing
National Certificate
Skills
Ability to work under pressure, Critical thinker, Flexibility, Good verbal and written communication skills, Teamwork, Problem Solving, Good organizational skills, Creative and attention to detail Reference
Sabeer Abdul - "Ola Milky Lane - Musgrave Centre"
Owner
Desmond Davis - "Durban International Convention Centre" Executive Sous Chef
Tammy Forword Meiring - "Southern Sun Elangeni Hotel" Head Chef's Personal Assistant
Zubair Kharwa - "Kharwa Financial Accounting Services " Owner
Zainab Paruk - "Chilli Chocolate Chefs "
Director
Clarina De Frey - "Sparkling Auto Care Cente"
Administrator
*********@*************.**.**
Jackie Sewpersad - "Amusement Warehouse/ Hansa Group " Manager
******@*********.**.**